Hello Lstranger,
Thank you for submitting this bug and reporting a problem with
system-config-printer. You made this bug report in 2011 and Ubuntu has been
updated since then.
Could you confirm that this is no longer a problem and that we can close the
bug report?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: system-config-printer (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/891849
Title:
CUPS fails to enable printer after it's switched off and back on.
Status in system-config-printer package in Ubuntu:
Incomplete
Bug description:
My printer is HP LaserJet P1005. My old OS was Karmic 9.10, it worked
fine then and now after 'upgrading' to Oneiric 11.10 it does not.
After I switch printer off and back on it either gets no firmware or
is not enabled. In either case nobody can print on it - in first case
it gets job but does not print (this kind of printers does not print
without firmware loaded) and in second case jobs are stacked in queue
until I manually enable printer in control tool. I'll cite my syslog
below for both cases. Hope you'll get it fixed.
First case (printer enabled, no firmware loaded):
Nov 18 00:05:45 rep kernel: [951842.276057] usb 1-2: new high speed USB
device number 62 using ehci_hcd
Nov 18 00:05:46 rep mtp-probe: checking bus 1, device 62:
"/sys/devices/pci0000:00/0000:00:04.1/usb1/1-2"
Nov 18 00:05:46 rep mtp-probe: bus: 1, device: 62 was not an MTP device
Nov 18 00:05:46 rep logger: loading hp_laserjet_p1005 firmware 001 062
Nov 18 00:05:49 rep /usr/sbin/hpljP1005: foo2zjs: loading HP LaserJet P1005
firmware /lib/firmware/hp/sihpP1005.dl to CUPS USB device ...
Nov 18 00:05:49 rep udev-configure-printer: add
/devices/pci0000:00/0000:00:04.1/usb1/1-2/1-2:1.0
Nov 18 00:05:49 rep udev-configure-printer: device devpath is
/devices/pci0000:00/0000:00:04.1/usb1/1-2
Nov 18 00:05:49 rep udev-configure-printer: Device vendor/product is 03F0:3D17
Nov 18 00:05:49 rep udev-configure-printer: MFG:Hewlett-Packard MDL:HP
LaserJet P1005 SERN:- serial:BC0E4NM
Nov 18 00:05:49 rep kernel: [951845.572762] usb 1-2: usbfs: interface 0
claimed by usbfs while 'usb' sets config #1
Nov 18 00:05:49 rep /usr/sbin/hpljP1005: foo2zjs: ... no devices which need
firmware found.
Nov 18 00:05:50 rep udev-configure-printer: URI contains USB serial number
Nov 18 00:05:50 rep udev-configure-printer: URI match:
usb://HP/LaserJet%20P1005?serial=BC0E4NM
Nov 18 00:05:50 rep udev-configure-printer: URI of print queue:
usb://HP/LaserJet%20P1005?serial=BC0E4NM, normalized: laserjet p1005 serial
bc0e4nm
Nov 18 00:05:50 rep udev-configure-printer: URI of detected printer:
usb://HP/LaserJet%20P1005?serial=BC0E4NM, normalized: laserjet p1005 serial
bc0e4nm
Nov 18 00:05:50 rep udev-configure-printer: Queue
ipp://localhost:631/printers/HP_LaserJet_P1005 has matching device URI
Nov 18 00:05:50 rep udev-configure-printer: Re-enabled printer
ipp://localhost:631/printers/HP_LaserJet_P1005
Second case (firmware loaded, printer left disabled):
Nov 18 00:05:03 rep kernel: [951799.900051] usb 1-2: new high speed USB
device number 61 using ehci_hcd
Nov 18 00:05:03 rep mtp-probe: checking bus 1, device 61:
"/sys/devices/pci0000:00/0000:00:04.1/usb1/1-2"
Nov 18 00:05:03 rep mtp-probe: bus: 1, device: 61 was not an MTP device
Nov 18 00:05:03 rep logger: loading hp_laserjet_p1005 firmware 001 061
Nov 18 00:05:06 rep /usr/sbin/hpljP1005: foo2zjs: loading HP LaserJet P1005
firmware /lib/firmware/hp/sihpP1005.dl to CUPS USB device ...
Nov 18 00:05:06 rep udev-configure-printer: add
/devices/pci0000:00/0000:00:04.1/usb1/1-2/1-2:1.0
Nov 18 00:05:06 rep udev-configure-printer: device devpath is
/devices/pci0000:00/0000:00:04.1/usb1/1-2
Nov 18 00:05:06 rep udev-configure-printer: Device vendor/product is 03F0:3D17
Nov 18 00:05:06 rep udev-configure-printer: failed to claim interface
Nov 18 00:05:06 rep kernel: [951803.336057] usb 1-2: reset high speed USB
device number 61 using ehci_hcd
Nov 18 00:05:07 rep /usr/sbin/hpljP1005: foo2zjs:
usb://HP/LaserJet%20P1005?serial=BC0E4NM... download successful.
As you can see both cases are identical up to line 'udev-configure-printer:
Device vendor/product is 03F0:3D17'. The most common is second case but
randomly first case comes too.
If I enable printer manually then it stays enabled until first case happens
(i.e. no firmware loaded) - I have to restart printer in that case so it's
disabled when I switch it off:
Nov 18 00:37:28 rep udev-configure-printer: Disabled printer
ipp://localhost:631/printers/HP_LaserJet_P1005 as the corresponding
device was unplugged or turned off
and after that as soon firmware loaded printer is left disabled again.
Packages versions:
cups: 1.5.0-8ubuntu4
system-config-printer-udev: 1.3.6+20110831-0ubuntu9.3
If you want any additional info then just let me know.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/891849/+subscriptions
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