Hello Sasa,
Thank you for submitting this bug and reporting a problem with the
system-config-printer package. You made this bug report in 2013 and Ubuntu and
the system-config-printer package have been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 1184149
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: system-config-printer (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1184149
Title:
printer queue is wiped out when printer is pluged in
Status in system-config-printer package in Ubuntu:
Incomplete
Bug description:
If print jobs are queeued when the rpinter is not plugged to the
system the print jobs are in the queue list, but pending for printing.
If the printer is pluged to the system afterwards, sometiimes the
print jobs are wiped out from the queue.
It may be arround 50% of all cases this way.
Steps to reproduce:
1.Start your system without attached printer(all drivers are installed and
the system knows the printer in general)
2.Start firefox and send some printjobs to the job queque
3.Attach your printer to the still running system.
5.Call the pint job list/queque from system settings -> printer -> your
printer model -> waiting queue
6.See that all print jobs you have just send before are wiped out of the list.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: system-config-printer-gnome 1.3.12+20130308-0ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
Uname: Linux 3.8.0-22-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Sat May 25 16:28:07 2013
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2013-01-13 (132 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Officejet-Pro-8000-A809:
hp:/usb/Officejet_Pro_8000_A809?serial=CN0462M1ZG
MachineType: Hewlett-Packard HP 655 Notebook PC
MarkForUpload: True
PackageArchitecture: all
Papersize: a4
PpdFiles: Officejet-Pro-8000-A809: HP Officejet Pro 8000 a809, hpcups 3.13.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic
root=UUID=26debf37-b34b-4045-b8d6-9e5fb9ed9852 ro splash quiet vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: Upgraded to raring on 2013-04-18 (36 days ago)
dmi.bios.date: 04/27/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1885
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 66.11
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.02:bd04/27/2012:svnHewlett-Packard:pnHP655NotebookPC:pvr0798100000005210002600000:rvnHewlett-Packard:rn1885:rvr66.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 655 Notebook PC
dmi.product.version: 0798100000005210002600000
dmi.sys.vendor: Hewlett-Packard
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