Hello GNA,
Thank you for submitting this bug and reporting a problem with the
system-config-printer package. You made this bug report in 2015 and Ubuntu and
the system-config-printer package have been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 1479143
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: cups-pdf (Ubuntu)
Status: New => Incomplete
** Changed in: system-config-printer (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1479143
Title:
Print UI hangs on launch and will not close
Status in cups-pdf package in Ubuntu:
Incomplete
Status in system-config-printer package in Ubuntu:
Incomplete
Bug description:
If I launch the print UI from the system control panel it takes
forever to open (if it opens) and when it opens it will not close and
then will crash.
If I try to print from an application the print everything locks up and
eventually goes back to normal but no print UI is shown.
ProblemType: RecoverableProblem
DistroRelease: Ubuntu 15.04
Package: system-config-printer-gnome 1.5.6+20150318-0ubuntu2.1
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
NonfreeKernelModules: nvidia
ActionNames:
ActionPaths: /com/canonical/unity/gtk/window/0;
Added: 0
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
BusName: :1.76
CurrentDesktop: Unity
Date: Tue Jul 28 18:57:16 2015
DuplicateSignature:
/usr/share/system-config-printer/system-config-printer.py:GMenuModelItemsChangedInvalidIndex
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2015-07-03 (24 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
InterpreterPath: /usr/bin/python3.4
ItemCount: 0
LinkType: root
Lpstat: device for PDF: cups-pdf:/
MachineType: System manufacturer System Product Name
MenuLabel:
MenuName:
MenuPath: /com/canonical/unity/gtk/window/0
PackageArchitecture: all
Papersize: letter
Position: 0
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/PDF.ppd'] failed with exit code 2: grep: /etc/cups/ppd/PDF.ppd:
Permission denied
ProcCmdline: /usr/bin/python3
/usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic
root=UUID=7c125488-bd8f-4f66-a744-c95dfe7dc5db ro quiet splash
enable_mtrr_cleanup acpi_osi=Linux nmi_watchdog=0 cgroup_disable=memory
intel_pstate=enable
Removed: 1
SourcePackage: system-config-printer
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio bluetooth cdrom dialout dip floppy lpadmin netdev
plugdev sambashare scanner sudo video
dmi.bios.date: 11/09/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3603
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z68-V PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3603:bd11/09/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8Z68-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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