Public bug reported: Intermittently while browsing old and new sites, I run into a Server Not Found, "Hmm. We’re having trouble finding that site.", "We can’t connect to the server" page. To workaround I will often hold down the enter key to rapidly re-attempt to get to the page or close the tab, try again, and repeat until I get through. The latter is successful much more often than the former.
Running in a new Firefox profile and in safe mode seems to make no difference. I had mistakenly made a submission to launchpad without running ubuntu- bug firefox. This is the submission using ubuntu-bug. The old submission is here: https://bugs.launchpad.net/bugs/1792402 Linux Mint 18.3 Cinnamon apt-cache policy firefox firefox: Installed: 63.0~b13+build1-0ubuntu0.16.04.1 ProblemType: Bug DistroRelease: Linux 18.3 Package: firefox 63.0~b13+build1-0ubuntu0.16.04.1 [modified: usr/lib/firefox/browser/defaults/preferences/vendor-firefox.js usr/lib/firefox/distribution/distribution.ini] [origin: LP-PPA-mozillateam-firefox-next] ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rex 3357 F.... pulseaudio BuildID: 20181009094547 Channel: beta CurrentDesktop: X-Cinnamon Date: Tue Oct 9 15:54:39 2018 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePlugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) DefaultProfilePrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-01-12 (635 days ago) InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627 IpRoute: default via 192.168.103.1 dev wlan0 proto static metric 600 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.103.0/24 dev wlan0 proto kernel scope link src 192.168.103.222 metric 600 MostRecentCrashID: bp-392336ee-2be7-4d6e-89e0-e40350180301 Profile0BrokenPermissions: browser-extension-data/ublo...@raymondhill.net/storage.js.corrupt (0o600, wrong owner) extension-settings.json.corrupt (0o600, wrong owner) saved-telemetry-pings/ba50588c-e150-45ec-9d22-916c98101815 (0o600, wrong owner) saved-telemetry-pings/f50808ab-da4a-421b-8acd-2795287134d8 (0o600, wrong owner) Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile0PrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profiles: Profile0 - LastVersion=62.0/20180911150120 (Out of date) Profile1 (Default) - LastVersion=63.0/20181009094547 (In use) RelatedPackageVersions: adobe-flashplugin 1:20181009.1-0ubuntu0.16.04.1 RunningIncompatibleAddons: False SourcePackage: firefox SubmittedCrashIDs: bp-392336ee-2be7-4d6e-89e0-e40350180301 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/05/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.1B dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 165A dmi.board.vendor: Hewlett-Packard dmi.board.version: 10.31 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1B:bd10/05/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr058D110000244620001620100:rvnHewlett-Packard:rn165A:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 058D110000244620001620100 dmi.sys.vendor: Hewlett-Packard ** Affects: firefox (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug beta-channel sylvia third-party-packages -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1796979 Title: Intermittently can't connect to the server Status in firefox package in Ubuntu: Confirmed Bug description: Intermittently while browsing old and new sites, I run into a Server Not Found, "Hmm. We’re having trouble finding that site.", "We can’t connect to the server" page. To workaround I will often hold down the enter key to rapidly re-attempt to get to the page or close the tab, try again, and repeat until I get through. The latter is successful much more often than the former. Running in a new Firefox profile and in safe mode seems to make no difference. I had mistakenly made a submission to launchpad without running ubuntu-bug firefox. This is the submission using ubuntu-bug. The old submission is here: https://bugs.launchpad.net/bugs/1792402 Linux Mint 18.3 Cinnamon apt-cache policy firefox firefox: Installed: 63.0~b13+build1-0ubuntu0.16.04.1 ProblemType: Bug DistroRelease: Linux 18.3 Package: firefox 63.0~b13+build1-0ubuntu0.16.04.1 [modified: usr/lib/firefox/browser/defaults/preferences/vendor-firefox.js usr/lib/firefox/distribution/distribution.ini] [origin: LP-PPA-mozillateam-firefox-next] ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rex 3357 F.... pulseaudio BuildID: 20181009094547 Channel: beta CurrentDesktop: X-Cinnamon Date: Tue Oct 9 15:54:39 2018 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePlugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) DefaultProfilePrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-01-12 (635 days ago) InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627 IpRoute: default via 192.168.103.1 dev wlan0 proto static metric 600 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.103.0/24 dev wlan0 proto kernel scope link src 192.168.103.222 metric 600 MostRecentCrashID: bp-392336ee-2be7-4d6e-89e0-e40350180301 Profile0BrokenPermissions: browser-extension-data/ublo...@raymondhill.net/storage.js.corrupt (0o600, wrong owner) extension-settings.json.corrupt (0o600, wrong owner) saved-telemetry-pings/ba50588c-e150-45ec-9d22-916c98101815 (0o600, wrong owner) saved-telemetry-pings/f50808ab-da4a-421b-8acd-2795287134d8 (0o600, wrong owner) Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile0PrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profiles: Profile0 - LastVersion=62.0/20180911150120 (Out of date) Profile1 (Default) - LastVersion=63.0/20181009094547 (In use) RelatedPackageVersions: adobe-flashplugin 1:20181009.1-0ubuntu0.16.04.1 RunningIncompatibleAddons: False SourcePackage: firefox SubmittedCrashIDs: bp-392336ee-2be7-4d6e-89e0-e40350180301 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/05/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.1B dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 165A dmi.board.vendor: Hewlett-Packard dmi.board.version: 10.31 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1B:bd10/05/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr058D110000244620001620100:rvnHewlett-Packard:rn165A:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 058D110000244620001620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1796979/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
