Hello Akkana,
Thank you for submitting this bug and reporting a problem with the hplip
package. You made this bug report in 2011 and Ubuntu and hplip have been
updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 816531
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/816531
Title:
hp-clean can't find a printer, gives Qt errors
Status in HPLIP:
Confirmed
Status in hplip package in Ubuntu:
Incomplete
Bug description:
I need to clean my printer heads, and CUPS can't do it (see bug 428065 and
bug 377812), so I'm trying hp-clean, part of the hplip package. The
documentation doesn't say what it expects as a printer or device specifier, so
I'm trying
hp-clean -pHP_Deskjet_F4200_series (the name CUPS gave to the printer) and
hp-clean -dusb://HP/Deskjet%20F4200%20series?serial=CN98Q5Z1XF05BR (the URL
shown in the CUPS web interface)
but they both fail in the same way:
$ hp-clean -pHP_Deskjet_F4200_series
HP Linux Imaging and Printing System (ver. 3.11.1)
Printer Cartridge Cleaning Utility ver. 4.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Invalid printer name: HP_Deskjet_F4200_series
warning: Qt/PyQt 4 initialization failed.
error: hp-clean -u/--gui requires Qt4 GUI support. Entering interactive mode.
HP Linux Imaging and Printing System (ver. 3.11.1)
System Tray Status Service ver. 2.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: Qt/PyQt 4 initialization failed.
error: hp-systray requires Qt4 GUI and DBus support. Exiting.
warning: Unable to connect to dbus. Is hp-systray running?
error: Unable to open device: Unknown/invalid device-uri field
If hp-clean requires specific Qt and PyQt 4 packages to run, shouldn't
that be a dependency? Or maybe hp-clean should be in hplip-gui rather
than in hplip, if it won't run in non-GUI mode.
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