Hello Brenda,
Thank you for submitting this bug and reporting a problem with the hplip
package. You made this bug report in 2011 and Ubuntu and hplip have been
updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 709992
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip (Ubuntu)
Status: Confirmed => Incomplete
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Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/709992
Title:
package hplip-data 3.10.2-2ubuntu2.2 failed to install/upgrade:
subprocess new pre-removal script returned error exit status 1
Status in hplip package in Ubuntu:
Incomplete
Bug description:
Binary package hint: hplip
When performing update manager, it crashed my system.
ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: hplip-data 3.10.2-2ubuntu2.2
ProcVersionSignature: Ubuntu 2.6.32-28.55-generic 2.6.32.27+drm33.12
Uname: Linux 2.6.32-28-generic i686
Architecture: i386
CurrentDmesg:
[ 20.886216] usb 2-1: usbfs: interface 1 claimed by usblp while 'usb' sets
config #1
[ 27.784015] eth0: no IPv6 routers present
Date: Sat Jan 29 21:59:13 2011
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
Lpstat: device for OfficeJet-6100-Series:
hp:/usb/OfficeJet_6100_Series?serial=MY36PF71062R
MachineType: Dell Computer Corporation OptiPlex GX260
PackageArchitecture: all
Papersize: letter
PpdFiles: OfficeJet-6100-Series: HP Officejet 6100 Series hpijs, 3.10.2
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-28-generic root=/dev/sda1
loop=/hostname/disks/root.disk ro quiet splash
SourcePackage: hplip
Title: package hplip-data 3.10.2-2ubuntu2.2 failed to install/upgrade:
subprocess new pre-removal script returned error exit status 1
dmi.bios.date: 07/25/2002
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A02
dmi.board.name: OptiPlex GX260
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias:
dmi:bvnDellComputerCorporation:bvrA02:bd07/25/2002:svnDellComputerCorporation:pnOptiPlexGX260:pvr:rvnDellComputerCorporation:rnOptiPlexGX260:rvr:cvnDellComputerCorporation:ct3:cvr:
dmi.product.name: OptiPlex GX260
dmi.sys.vendor: Dell Computer Corporation
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