Hello Hurl,
Thank you for submitting this bug and reporting a problem with the hplip
package. You made this bug report in 2011 and Ubuntu and hplip have been
updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 819694
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/819694
Title:
Unable to scan with Laserjet M1536dnf MFP
Status in hplip package in Ubuntu:
Incomplete
Bug description:
It seems there is some missing files with hplip from natty (3.11.1).
This version is said supporting my printer
(http://hplipopensource.com/hplip-web/release_notes.html).
Printing is working correctly. However when I try to scan with simple-scan
(launched from terminal) I get this error :
** (simple-scan:3431): WARNING **: Unable to get open device: Error during
device I/O
Further investigation show error in syslog :
simple-scan: scan/sane/soapht.c 89: unable to load restricted library
/usr/share/hplip/scan/plugins/bb_soapht.so:
/usr/share/hplip/scan/plugins/bb_soapht.so: cannot open shared object file: No
such file or directory
I've seen some bugreports with this error, but none explicitly talking
about this file.
Installing latest (3.11.7) hplip from the hplip website and installing
printer with hp-setup made scanning work.
And with this method, the bb_soapht.so file is installed (a symlink pointing
to /usr/share/hplip/scan/plugins/bb_soapht-x86_32.so)
Installing the printer with the natty stock hplip hp-setup tool lead
to the error : "unable to download plugin".
Let me know if more details is needed
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