Public bug reported:
I am using an Epson DX8400 printer/sacanner on a ubuntu 18.04 64 bit
installation. When I connect the printer via USB on my fritzbox3490
router, the system sees the printer/scanner and it prints correctly.
However when I activate simple scan I get the message "no scanner
detected".
If I plug the printer/scanner direct to my pc USB port everything works
okay both printing and scanning. However this prevents others on my
small network from using the scanner.
Why cant the system detect the scanner app when it detects the printer
perfectly when connected via the router.
** Affects: simple-scan (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1799995
Title:
simple scan can not detect my printer/scanner
Status in simple-scan package in Ubuntu:
New
Bug description:
I am using an Epson DX8400 printer/sacanner on a ubuntu 18.04 64 bit
installation. When I connect the printer via USB on my fritzbox3490
router, the system sees the printer/scanner and it prints correctly.
However when I activate simple scan I get the message "no scanner
detected".
If I plug the printer/scanner direct to my pc USB port everything
works okay both printing and scanning. However this prevents others on
my small network from using the scanner.
Why cant the system detect the scanner app when it detects the printer
perfectly when connected via the router.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1799995/+subscriptions
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