Brent,

We are sorry that we do not always have the capacity to review all
reported bugs in a timely manner. You reported this bug some time ago
and there have several releases of Firefox since that time.

Do you still see a problem related to the one that you reported?

Please let us know if you do otherwise this bug report will expire in
approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

** Changed in: firefox (Ubuntu)
       Status: New => Incomplete

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1726861

Title:
  bookmarks & history system not available

Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  I've followed the troubleshooting information suggested in Firefox
  with no results including multiple reboots.  Also uninstalled &
  reinstalled firefox.  Still cannot restore bookmarks or import
  bookmarks from html.  Cannot sync bookmarks using firefox sync.

  Firefox still reports that the bookmark & history system is not
  available because some files are in use by another application.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: firefox 56.0+build6-0ubuntu0.16.04.2
  ProcVersionSignature: Ubuntu 4.4.0-97.120-generic 4.4.87
  Uname: Linux 4.4.0-97-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  brent      2321 F.... pulseaudio
   /dev/snd/controlC2:  brent      2321 F.... pulseaudio
   /dev/snd/controlC0:  brent      2321 F.... pulseaudio
  BuildID: 20171003101344
  Channel: Unavailable
  CurrentDesktop: GNOME
  Date: Tue Oct 24 07:49:01 2017
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2015-03-09 (959 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  IpRoute:
   default via 192.168.1.1 dev eth0  proto static  metric 100 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.203  metric 
100
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-c54702b4-1092-4d28-8224-51ecd1171023
  Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources: prefs.js
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=56.0/20171003101344 (In use)
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/03/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1102
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7P55 LX
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1102:bd01/03/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7P55LX:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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