"when a custom display mode (960x540) is active" has been added to
description but (as I mentioned before) it's not true for the Steam Way
To Go game.

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https://bugs.launchpad.net/bugs/1801602

Title:
  Gnome 3 fullscreen doesn't work for some applications when a custom
  display mode (960x540) is active

Status in mutter package in Ubuntu:
  Triaged

Bug description:
  Using Gnome 3 or Ubuntu session (default in 18.04) when you try to run
  some game in fullscreen mode  instead it opens at top left small
  window. This happens for example for Way to Go! Steam game and perhaps
  any SDL 1 game. It's easy to reproduce, install a game using SDL 1
  library for example abe (apt install abe) and try to run it. There are
  two kinds of effect, the abe and perhaps other games from Ubuntu
  repository fails to run properly fullscreen only on first use after
  login. On second and further run they launch properly on fullscreen.
  The Steam game (Way to Go !) fails to run fullscreen each time.
  Sometimes you see only part of the game screen at top left window and
  you even can't operate it, sometimes whole screen is shown. When you
  manage to reach game settings switching fullscreen on and off few
  times makes the fullscreen run properly. The problem doesn't exist for
  example using Unity or Windowmaker sessions. It exists using any Gnome
  3 Xorg sessions, even the classic one.

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