Santhan (and anyone else affected), We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug some time ago and there have been many changes in Ubuntu and Thunderbird since that time.
We'd like to close this bug report now due to its age and long period of inactivity so please let us know if you still see a problem which is related to the one that you reported. If we do not hear from you this bug report will expire in approximately 60 days time. Thank you for helping make Ubuntu better. Paul White [Ubuntu Bug Squad] ** Changed in: thunderbird (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/1096765 Title: My entire profile, address book and all emails lost Status in thunderbird package in Ubuntu: Incomplete Bug description: I have all my business and personal email accounts set up in Thunderbird. My profile directory was approximately 2gigs in size and I had an effective system of filters and automatic archiving configured. Recently, after accepting the "Compact folders" dialogue, as I usually do, I closed Thunderbird. The next time I opened Thunderbird, I saw the "Create new account" wizard, and all of my emails were gone. My address book and contacts are no where to be found. I checked the prefjs file as suggested elsewhere and this is not the issue. My /home/username/.thunderbird directory is less than 16mb in size, whereas it was previously over 2gigs. The last action before this disaster, was the installation of gnome- system-tools, which I had to do to resolve a permissions issue with one of my virtualbox guest machines. I installed the package while Thunderbird was running. After installing this package I noticed that Thunderbird displayed a permission related error message prior to me closing it down. Something along the lines of "You do not have permissions to view this message". Sorry, I do not recall the exact message. I closed Thunderbird down and reopened it only to find the new account wizard. I shutdown the machine and restarted etc. I cannot find any of my email or address book data. I run Ubuntu 12.04 on my Thinkpad (T420) notebook and rely on Thunderbird for all my important business email communication. I've been travelling for the last month and have not done email backups since leaving home. 1) lsb_release -rd Description: Ubuntu 12.04.1 LTS Release: 12.04 2) thunderbird 17.0+build2-0ubuntu0.12.04.1 - Install via software center 3) To see my email as I usually do 4) All my email accounts and address book was missing. The new account wizard appeared. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1096765/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp