apport information ** Tags added: apport-collected
** Description changed: my system: ubuntu 18.10 4k monitor with 1 scale and 1.5 font scale nvidia 410 and 390 drivers are checked when happened: lock screen or suspend. return after that. if I have user password prompt enabled: everything ok if I haven't user password prompt enabled, system started with gnome crashed I expect: ubuntu to has the same behaviour either I have a password either not. What happened: in case of no password (I should just 'swipe up' or press 'space' and everything should be ready.. but) most of the times I can not return to desktop. - freezes on a screen with panels but no desktop - freezes on a purple screen that no command is working (as ctrl+alt+t) - freezes on a useless gnome panels (dash and topbar) mode solution chosen: I press ctrl+alt+F1 to change environment, I enter my password... BUT again the gnome is too slow, app icon is always on and everything is acting weird (some apps' icon that I have opened on the other session is liked pined on dash without have the option to unpin it - like I see it but it is not pinned) So, I just save what I can through the new session and just restart the pc (in new session is available - in the previous is only suspend available) frequency: about 80% of the times. If lock-screen showed up normally (and I have to press space to unlock) everything works like a charm afterwards. If not.. it will be the mess I described above hope it helps + --- + ProblemType: Bug + ApportVersion: 2.20.10-0ubuntu13.1 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DisplayManager: gdm3 + DistroRelease: Ubuntu 18.10 + InstallationDate: Installed on 2018-08-28 (84 days ago) + InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) + NonfreeKernelModules: nvidia_modeset nvidia + Package: gnome-shell 3.30.1-2ubuntu1 + PackageArchitecture: amd64 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=el_GR.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12 + Tags: cosmic + Uname: Linux 4.18.0-11-generic x86_64 + UpgradeStatus: Upgraded to cosmic on 2018-10-19 (32 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1803527/+attachment/5214593/+files/Dependencies.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1803527 Title: ubuntu 18.10 fails to restore from suspend if no password Status in gnome-shell package in Ubuntu: Incomplete Bug description: my system: ubuntu 18.10 4k monitor with 1 scale and 1.5 font scale nvidia 410 and 390 drivers are checked when happened: lock screen or suspend. return after that. if I have user password prompt enabled: everything ok if I haven't user password prompt enabled, system started with gnome crashed I expect: ubuntu to has the same behaviour either I have a password either not. What happened: in case of no password (I should just 'swipe up' or press 'space' and everything should be ready.. but) most of the times I can not return to desktop. - freezes on a screen with panels but no desktop - freezes on a purple screen that no command is working (as ctrl+alt+t) - freezes on a useless gnome panels (dash and topbar) mode solution chosen: I press ctrl+alt+F1 to change environment, I enter my password... BUT again the gnome is too slow, app icon is always on and everything is acting weird (some apps' icon that I have opened on the other session is liked pined on dash without have the option to unpin it - like I see it but it is not pinned) So, I just save what I can through the new session and just restart the pc (in new session is available - in the previous is only suspend available) frequency: about 80% of the times. If lock-screen showed up normally (and I have to press space to unlock) everything works like a charm afterwards. If not.. it will be the mess I described above hope it helps --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 18.10 InstallationDate: Installed on 2018-08-28 (84 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) NonfreeKernelModules: nvidia_modeset nvidia Package: gnome-shell 3.30.1-2ubuntu1 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=el_GR.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12 Tags: cosmic Uname: Linux 4.18.0-11-generic x86_64 UpgradeStatus: Upgraded to cosmic on 2018-10-19 (32 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1803527/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
