Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.
We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected. 3. The behavior you actually encountered (in as much detail as possible). Thanks! ** Changed in: file-roller (Ubuntu) Importance: Undecided => Low ** Changed in: file-roller (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to file-roller in Ubuntu. https://bugs.launchpad.net/bugs/1769260 Title: file-roller fails for one usser while tar works Status in file-roller package in Ubuntu: Incomplete Bug description: file-roller adds user gja directories fine. However, for user lin it gets well into the adding of files when it fails saying it cannot find a file in "/home/lin/.config/dconf/user.13FBIZ". I suspect this might be a temporary file it is building, Every time I try it the error is the same except the ending after the last dot in the file name changes. This may be a bug or suggest a flaw in the data it is adding. The system operates correctly for all users, even the account that is supposed to be backed up. Also if I look in the specified directory I do not see the file for which it is looking. Directly using tar works fine. Tar must use a pipe to connect to a compressor but does not run into the name problem file-roller does. You may want to consider this a bug. This is Unbuntu 18.04 LTS On a new machine with: 11.6 GiB intel Core i5-7400 CPU @ 3.OOGHz x 4 intel HD Graphics 630 (Kaby Lake GT2) GNOME 3.28.1 64-bit Disk 124.4 GB ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: file-roller 3.28.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17 Uname: Linux 4.15.0-20-generic x86_64 ApportVersion: 2.20.9-0ubuntu7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri May 4 15:43:46 2018 InstallationDate: Installed on 2018-04-28 (5 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: file-roller UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/file-roller/+bug/1769260/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
