Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: firefox (Ubuntu) Status: New => Confirmed
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1806252 Title: flash installed through Muon has 'Context3D not available' error at pogo.com Status in firefox package in Ubuntu: Confirmed Bug description: tried to play chess at pogo.com; was told to install flash; installed 'flashplugin-installer' from Muon Package Manager (Discover freezes every time I try to use it) after closing firefox web browser; opened firefox went back to pogo.com now it says "Context3D not available! Possible reasons: wrong wmode or missing device support." when I enter the chess room: the frames of the right username list and chat load, but nothing else loads with that error message displayed instead in the center of the flash frame (i suppose it's called). help.ubuntu.com indicates this is a bug, because what Ubuntu purports to do -- install flash from the Muon Package Manager -- does not successfully install flash. I will try to uninstall this package from the Muon Package Manager and instead follow the Adobe Flash download link from pogo.com and try a manual install. (My hypothesis is that the Muon package is outdated.) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: firefox 63.0.3+build1-0ubuntu0.18.10.1 ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12 Uname: Linux 4.18.0-11-generic i686 AddonCompatCheckDisabled: False ApportVersion: 2.20.10-0ubuntu13.1 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: scott 2102 F.... pulseaudio BuildID: 20181116130029 Channel: Unavailable CurrentDesktop: LXQt Date: Sun Dec 2 10:07:40 2018 ExecutablePath: /usr/lib/firefox/plugin-container Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # ifupdown has been replaced by netplan(5) on this system. See # /etc/netplan for current configuration. # To re-enable ifupdown on this system, you can run: # sudo apt install ifupdown IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2018-10-24 (38 days ago) InstallationMedia: Lubuntu 18.10 "Cosmic Cuttlefish" - Release i386 (20181017.2) IpRoute: default via 192.168.1.1 dev wlan0 proto dhcp metric 600 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.35 metric 600 Locales: extensions.sqlite corrupt or missing Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so PrefSources: prefs.js Profiles: Profile0 (Default) - LastVersion=63.0.3/20181116130029 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/16/2008 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/16/2008:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D620 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.apport.crashdb.conf: 2018-10-26T14:32:24.536438 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1806252/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp