That suggests something has crashed, so try the usual steps:

https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

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https://bugs.launchpad.net/bugs/1806404

Title:
  After the screen turns off the machine has to be rebooted to get back
  to a working session

Status in gnome-shell package in Ubuntu:
  New

Bug description:
  This is placeholder while I get more information.
  Somewhere to upload logs too.

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