Launchpad has imported 9 comments from the remote bug at https://bugzilla.mozilla.org/show_bug.cgi?id=1499825.
If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. ------------------------------------------------------------------------ On 2018-10-17T18:53:51+00:00 Rex wrote: User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/69.0.3497.81 Chrome/69.0.3497.81 Safari/537.36 Steps to reproduce: 1. Download the current beta from https://download.mozilla.org/?product=firefox-beta-latest-ssl&os=linux64&lang=en-US . 2. Unpack firefox. 3. Run firefox. 4. Navigate to several different sites in a row on the same tab. Actual results: Some of the sites display as "Server not found", "we can't connect to the server at" the site address. Refreshing the page sometimes displays the site instead of "Server not found". When not, opening a new tab and entering the same address sometimes displays the site instead of "Server not found". Expected results: Sites load without "Server not found" events. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1796979/comments/5 ------------------------------------------------------------------------ On 2018-10-17T18:55:23+00:00 Rex wrote: ubuntu-bug provides the following information: ProblemType: Bug DistroRelease: Linux 18.3 Package: firefox 63.0~b13+build1-0ubuntu0.16.04.1 [modified: usr/lib/firefox/browser/defaults/preferences/vendor-firefox.js usr/lib/firefox/distribution/distribution.ini] [origin: LP-PPA-mozillateam-firefox-next] ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rex 3357 F.... pulseaudio BuildID: 20181009094547 Channel: beta CurrentDesktop: X-Cinnamon Date: Tue Oct 9 15:54:39 2018 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePlugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) DefaultProfilePrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-01-12 (635 days ago) InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627 IpRoute: default via 192.168.103.1 dev wlan0 proto static metric 600 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.103.0/24 dev wlan0 proto kernel scope link src 192.168.103.222 metric 600 MostRecentCrashID: bp-392336ee-2be7-4d6e-89e0-e40350180301 Profile0BrokenPermissions: browser-extension-data/[email protected]/storage.js.corrupt (0o600, wrong owner) extension-settings.json.corrupt (0o600, wrong owner) saved-telemetry-pings/ba50588c-e150-45ec-9d22-916c98101815 (0o600, wrong owner) saved-telemetry-pings/f50808ab-da4a-421b-8acd-2795287134d8 (0o600, wrong owner) Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile0PrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profiles: Profile0 - LastVersion=62.0/20180911150120 (Out of date) Profile1 (Default) - LastVersion=63.0/20181009094547 (In use) RelatedPackageVersions: adobe-flashplugin 1:20181009.1-0ubuntu0.16.04.1 RunningIncompatibleAddons: False SourcePackage: firefox SubmittedCrashIDs: bp-392336ee-2be7-4d6e-89e0-e40350180301 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/05/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.1B dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 165A dmi.board.vendor: Hewlett-Packard dmi.board.version: 10.31 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1B:bd10/05/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr058D110000244620001620100:rvnHewlett-Packard:rn165A:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 058D110000244620001620100 dmi.sys.vendor: Hewlett-Packard Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1796979/comments/6 ------------------------------------------------------------------------ On 2018-10-17T18:58:05+00:00 Rex wrote: Ah! Sorry, the ubuntu-bug information was for a different version of firefox that I was testing before the steps provided in this bug. I apologize for muddling this issue. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1796979/comments/7 ------------------------------------------------------------------------ On 2018-10-22T09:11:01+00:00 Peter-magyari wrote: Hi, I wasn't able to reproduce this issue, could you specify some of the websites you've visited where this occurred? Also, could you test if the issue is reproducible in safe mode, here is a link that can help you do that: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode If the issue still occurs please try using a new profile, you can find the steps here: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager Thank you! Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1796979/comments/9 ------------------------------------------------------------------------ On 2018-10-22T13:38:45+00:00 Rex wrote: Hi Peter! Thank you for your help on this issue. I was able to reproduce the issue with the following site "chain": bing.com -> google.com -> yahoo.com -> reddit.com I noticed that yahoo.com only downloaded partially when I attempted to move to the reddit.com. I moved into safe mode, which automatically loaded reddit.com, and when I tried to go to bing.com, "Server not found" was displayed. I started a new profile, which automatically loaded the Firefox privacy notice page, and from there I used the following site "chain" to reproduce the issue: firefox privacy notice page -> google.com -> bing.com -> google.com -> yahoo.com -> reddit.com -> msnbc.com Again, reddit.com had only loaded partially. I look forward to anything further that I can provide. In case it is helpful, I am linking the launchpad bug that I had reported previously. That reported issue is a duplicate of another report confirmed by one other user: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1796979 Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1796979/comments/10 ------------------------------------------------------------------------ On 2018-10-24T21:56:47+00:00 Rex wrote: The issue persists in 64.0b3. I was moving through a site similar to the above chain without issue, but when I clicked my email link to get to this page, I was presented with "Server not found". Refreshing the page and trying in a new tab gave the same page. Closing the new and original tab and trying again with a new tab got me through. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1796979/comments/11 ------------------------------------------------------------------------ On 2018-11-21T19:17:06+00:00 Paul White wrote: Just for the record, I was the other user that confirmed this problem on Launchpad. I used to see this issue very frequently using Ubuntu 18.04 and later with Ubuntu 18.10 on one laptop, and with Xubuntu 18.04 on another. The first laptop was completely wiped several days ago and Ubuntu was 18.04 installed. After extensive testing I have not seen this issue again on either laptop so I am unable to confirm the bug here. If I do encounter this problem again then I will of course come back and confirm the bug report if no-one else has already done so. Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1796979/comments/12 ------------------------------------------------------------------------ On 2018-12-07T12:28:39+00:00 Peter-magyari wrote: Hi, I'm still unable to reproduce the issue you described. Could you please try and reproduce it on the latest Firefox Beta 64.0(20181205213546) and Firefox Nightly 65.0a1(20181207093029)? Thanks! Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1796979/comments/13 ------------------------------------------------------------------------ On 2018-12-07T16:59:54+00:00 Rex wrote: Hi Peter! Can you clarify how to get the 20181205... and 20181207... versions? The issue persists for me on both versions downloaded at the time of posting from https://www.mozilla.org/en-US/firefox/channel/desktop/ , but I want to ensure I have the right versions. Thanks! Reply at: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1796979/comments/14 ** Changed in: firefox Status: Unknown => New ** Changed in: firefox Importance: Unknown => Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1796979 Title: Intermittently can't connect to the server Status in Mozilla Firefox: New Status in firefox package in Ubuntu: Confirmed Bug description: Intermittently while browsing old and new sites, I run into a Server Not Found, "Hmm. We’re having trouble finding that site.", "We can’t connect to the server" page. To workaround I will often hold down the enter key to rapidly re-attempt to get to the page or close the tab, try again, and repeat until I get through. The latter is successful much more often than the former. Running in a new Firefox profile and in safe mode seems to make no difference. I had mistakenly made a submission to launchpad without running ubuntu-bug firefox. This is the submission using ubuntu-bug. The old submission is here: https://bugs.launchpad.net/bugs/1792402 Linux Mint 18.3 Cinnamon apt-cache policy firefox firefox: Installed: 63.0~b13+build1-0ubuntu0.16.04.1 ProblemType: Bug DistroRelease: Linux 18.3 Package: firefox 63.0~b13+build1-0ubuntu0.16.04.1 [modified: usr/lib/firefox/browser/defaults/preferences/vendor-firefox.js usr/lib/firefox/distribution/distribution.ini] [origin: LP-PPA-mozillateam-firefox-next] ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rex 3357 F.... pulseaudio BuildID: 20181009094547 Channel: beta CurrentDesktop: X-Cinnamon Date: Tue Oct 9 15:54:39 2018 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePlugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) DefaultProfilePrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2017-01-12 (635 days ago) InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627 IpRoute: default via 192.168.103.1 dev wlan0 proto static metric 600 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.103.0/24 dev wlan0 proto kernel scope link src 192.168.103.222 metric 600 MostRecentCrashID: bp-392336ee-2be7-4d6e-89e0-e40350180301 Profile0BrokenPermissions: browser-extension-data/[email protected]/storage.js.corrupt (0o600, wrong owner) extension-settings.json.corrupt (0o600, wrong owner) saved-telemetry-pings/ba50588c-e150-45ec-9d22-916c98101815 (0o600, wrong owner) saved-telemetry-pings/f50808ab-da4a-421b-8acd-2795287134d8 (0o600, wrong owner) Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile0PrefSources: /usr/lib/firefox/defaults/pref/vendor-gre.js /usr/lib/firefox/defaults/pref/channel-prefs.js prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profiles: Profile0 - LastVersion=62.0/20180911150120 (Out of date) Profile1 (Default) - LastVersion=63.0/20181009094547 (In use) RelatedPackageVersions: adobe-flashplugin 1:20181009.1-0ubuntu0.16.04.1 RunningIncompatibleAddons: False SourcePackage: firefox SubmittedCrashIDs: bp-392336ee-2be7-4d6e-89e0-e40350180301 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/05/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.1B dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 165A dmi.board.vendor: Hewlett-Packard dmi.board.version: 10.31 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1B:bd10/05/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr058D110000244620001620100:rvnHewlett-Packard:rn165A:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 058D110000244620001620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/firefox/+bug/1796979/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
