Public bug reported:

When I open the gnome-software it loads infinitely, and nothing appears
on the screen.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gnome-software 3.30.6-2ubuntu1
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu18
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Jan 13 10:08:59 2019
InstallationDate: Installed on 2019-01-10 (2 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190110)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-snap    3.30.6-2ubuntu1
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-software (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug disco

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-software in Ubuntu.
https://bugs.launchpad.net/bugs/1811577

Title:
  gnome-software or ubuntu software does not load the software

Status in gnome-software package in Ubuntu:
  New

Bug description:
  When I open the gnome-software it loads infinitely, and nothing
  appears on the screen.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: gnome-software 3.30.6-2ubuntu1
  ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
  Uname: Linux 4.18.0-11-generic x86_64
  ApportVersion: 2.20.10-0ubuntu18
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 13 10:08:59 2019
  InstallationDate: Installed on 2019-01-10 (2 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190110)
  InstalledPlugins:
   gnome-software-plugin-flatpak N/A
   gnome-software-plugin-snap    3.30.6-2ubuntu1
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-software
  UpgradeStatus: No upgrade log present (probably fresh install)

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