Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1782511
Title:
[UX370UAR, Realtek ALC295, Speaker, Internal] No sound at all
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
none
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
Uname: Linux 4.15.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: ubuntu 2209 F...m pulseaudio
/dev/snd/pcmC0D0p: ubuntu 2209 F...m pulseaudio
/dev/snd/controlC0: ubuntu 2209 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul 18 22:19:23 2018
InstallationDate: Installed on 2018-07-19 (0 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_CA.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: ubuntu 2209 F...m pulseaudio
/dev/snd/pcmC0D0p: ubuntu 2209 F...m pulseaudio
/dev/snd/controlC0: gdm 961 F.... pulseaudio
ubuntu 2209 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [UX370UAR, Realtek ALC295, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX370UAR.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX370UAR
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX370UAR.303:bd11/16/2017:svnASUSTeKCOMPUTERINC.:pnUX370UAR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX370UAR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:
dmi.product.family: UX
dmi.product.name: UX370UAR
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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