Thanks for the info, the logs don't have much though :/

The journal has that 
gnome-control-c[31150]: gtk_container_add: assertion 'GTK_IS_CONTAINER 
(container)' failed

It would be interesting to get a backtrace of that warning, unsure if
you know your were around debugging enough to do that though?

Basically you would need to
- enable the debug packages repository as explained on 
https://wiki.ubuntu.com/Debug%20Symbol%20Packages and install the 
gnome-control-center-dbgsym libgtk-3-0-dbgsym libglib2.0-0-dbgsym at least
- get a backtrace using gdb, the principle is explained on 
https://wiki.ubuntu.com/Backtrace but to get the one from the log you would 
need to "b g_log" and type "c" until you get to a call corresponding to the 
gtk_container_add warning

If you want to try that it would be nice, if it's too technical for you
that's fine


Reading the description again I think the issues are 

1- there is no easy way to "block" a specific ipp printer to be auto-
added, which can either be a feature missing from cups or one that
exists but has no UI interface, Till should know about that

2- the 'cups-pk-helper: setting default printer to
Kyocera_ECOSYS_P6026cdn failed: client-error-not-found' error, which is
probably a problem on the cups/cups-pk-helper side. It's weird that
nothing got logged about in the journal or cups logs though...

3- the settings UI not dealing well without the 'situation' (unsure what
bits are confusing it though)

Does system-config-printer deal works better? Does it list the right
printer and allow you to see the options or does it have issues as well?

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1813825

Title:
  "driverless" printer workflow has bad usability/ is partly broken

Status in gnome-control-center package in Ubuntu:
  Incomplete

Bug description:
  Hi,
  since Ubuntu uses IPP ("driverless") printing, I have a bad time using 
printers. I don't know exactly which package this bug belongs to, I think it is 
gnome-control-center.

  I have a Kyocera EcosysP6026cdn network printer, which provides a PPD
  file by the manufacturer. (But I tested this behaviour as well with
  other printers from eg. Brother, etc., and on Debian and Arch linux
  too). When I switch on the printer, after a few seconds, it is found
  in Ubuntu and installed automatically as "Kyocera_ECOSYS_P6026cdn". So
  far, so good.

  1) I can't remove this printer. If I WANT to install it using another
  protocol (dnss etc), it adds another printer, and I have 2 Printers.
  So it should be easy to switch off "driverless" printing.

  2) Using it as "Default printer" does not work. Clicking the cog
  wheel, and using the menu item "Use printer by default" is clickable,
  but it does not save any setting: "printers-cc-panel-WARNING **:
  20:45:36.812: cups-pk-helper: setting default printer to
  Kyocera_ECOSYS_P6026cdn failed: client-error-not-found"

  3) "Printing Options" opens an empty dialog, see screenshot attached.
  This dialog is useless.

  4) The "Printer Detail" dialog shows a "null" address and links to
  "(null):631", which is a 404.

  I think this "driverless" printing is still in a very "unstable" state. It 
helps discovering printers in new Networks where I attach too with my laptop, 
and I can print there basically, But most of the day I use my own printer in my 
office or at home, and I want to have my special settings for exact this 
printer with color profile, duplex settings etc.
  And this all is not possible with driverless printing.

  So, if you don't "fix" all the not-working options in the UI, please
  at least give us an option to easily switch off driverless printing at
  all. I really prefer the "old school" way of installing printers.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-control-center 1:3.28.2-0ubuntu0.18.04.2
  ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
  Uname: Linux 4.15.0-43-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jan 29 19:34:39 2019
  InstallationDate: Installed on 2019-01-27 (1 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  SourcePackage: gnome-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1813825/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to