(In reply to rex from comment #50)

> Gladly!
> With only 'nameserver 217.23.2.11' in my /etc/resolv.conf and running sudo 
> /etc/init.d/dns-clean start, I appear to be completely unable to resolve any 
> name in any of my internet browsers. The dump.pcap simply shows entries like 
> 'Standard query 0x3347 A www.yahoo.com'.

In comment #13 you wrote that 217.23.2.11 and 8.8.8.8 are DNS servers
provided automatically by ISP. It's bad, if they really return non-
working DNS server in DHCP response. Check using dig utility that it
really doesn't work:

dig www.cnn.com @217.23.2.11

If it times out or returns an error, get rid of this DNS server in the
system configuration. I.e. manually set DNS servers to 8.8.8.8 and
8.8.4.4.

> With only 'nameserver 8.8.8.8' in my /etc/resolv.conf and running sudo 
> /etc/init.d/dns-clean start, I can resolve names again. I've changed the 
> tcpdump command to 'sudo tcpdump -w /tmp/dump.pcap -s 0 udp and port 53 and 
> host 8.8.8.8'.
> 
> I've attached the resulting dump.pcap below. In it it shows that several 
> hostnames were successfully resolved. At the end, it failed to resolve 
> cnn.com but is not shown in the dump.
> 
> I then did an extra tcpdump with 'sudo tcpdump -w /tmp/dump.pcap -s 0 udp and 
> port 53' with google.com failing at the end, but again, it is not shown.

I meant to provide both logs, tcpdump and HTTP log from firefox, where
we could see that we tried to resolve the address.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1796979

Title:
  Intermittently can't connect to the server

Status in Mozilla Firefox:
  New
Status in firefox package in Ubuntu:
  Confirmed

Bug description:
  Intermittently while browsing old and new sites, I run into a Server
  Not Found, "Hmm. We’re having trouble finding that site.", "We can’t
  connect to the server" page. To workaround I will often hold down the
  enter key to rapidly re-attempt to get to the page or close the tab,
  try again, and repeat until I get through. The latter is successful
  much more often than the former.

  Running in a new Firefox profile and in safe mode seems to make no
  difference.

  I had mistakenly made a submission to launchpad without running
  ubuntu-bug firefox. This is the submission using ubuntu-bug. The old
  submission is here: https://bugs.launchpad.net/bugs/1792402

  Linux Mint 18.3 Cinnamon

  apt-cache policy firefox
  firefox:
    Installed: 63.0~b13+build1-0ubuntu0.16.04.1

  ProblemType: Bug
  DistroRelease: Linux 18.3
  Package: firefox 63.0~b13+build1-0ubuntu0.16.04.1 [modified: 
usr/lib/firefox/browser/defaults/preferences/vendor-firefox.js 
usr/lib/firefox/distribution/distribution.ini] [origin: 
LP-PPA-mozillateam-firefox-next]
  ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rex        3357 F.... pulseaudio
  BuildID: 20181009094547
  Channel: beta
  CurrentDesktop: X-Cinnamon
  Date: Tue Oct  9 15:54:39 2018
  DefaultProfileExtensions: extensions.sqlite corrupt or missing
  DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  DefaultProfileLocales: extensions.sqlite corrupt or missing
  DefaultProfilePlugins: Shockwave Flash - 
/usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
  DefaultProfilePrefSources:
   /usr/lib/firefox/defaults/pref/vendor-gre.js
   /usr/lib/firefox/defaults/pref/channel-prefs.js
   prefs.js
  DefaultProfileThemes: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2017-01-12 (635 days ago)
  InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627
  IpRoute:
   default via 192.168.103.1 dev wlan0  proto static  metric 600 
   169.254.0.0/16 dev wlan0  scope link  metric 1000 
   192.168.103.0/24 dev wlan0  proto kernel  scope link  src 192.168.103.222  
metric 600
  MostRecentCrashID: bp-392336ee-2be7-4d6e-89e0-e40350180301
  Profile0BrokenPermissions:
   browser-extension-data/[email protected]/storage.js.corrupt (0o600, 
wrong owner)
   extension-settings.json.corrupt (0o600, wrong owner)
   saved-telemetry-pings/ba50588c-e150-45ec-9d22-916c98101815 (0o600, wrong 
owner)
   saved-telemetry-pings/f50808ab-da4a-421b-8acd-2795287134d8 (0o600, wrong 
owner)
  Profile0Extensions: extensions.sqlite corrupt or missing
  Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  Profile0Locales: extensions.sqlite corrupt or missing
  Profile0Plugins: Shockwave Flash - 
/usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
  Profile0PrefSources:
   /usr/lib/firefox/defaults/pref/vendor-gre.js
   /usr/lib/firefox/defaults/pref/channel-prefs.js
   prefs.js
  Profile0Themes: extensions.sqlite corrupt or missing
  Profiles:
   Profile0 - LastVersion=62.0/20180911150120 (Out of date)
   Profile1 (Default) - LastVersion=63.0/20181009094547 (In use)
  RelatedPackageVersions: adobe-flashplugin 1:20181009.1-0ubuntu0.16.04.1
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  SubmittedCrashIDs: bp-392336ee-2be7-4d6e-89e0-e40350180301
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/05/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.1B
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 165A
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 10.31
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.1B:bd10/05/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr058D110000244620001620100:rvnHewlett-Packard:rn165A:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
  dmi.product.name: HP Pavilion dv7 Notebook PC
  dmi.product.version: 058D110000244620001620100
  dmi.sys.vendor: Hewlett-Packard

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