Thank you for taking time in filing the bug to make ubuntu better. what is SiPE and are you using the proxy servers? try to give us the auth client log if possible?
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/884628 Title: Cannot login using SIPE, working in pidgin though Status in “empathy” package in Ubuntu: Confirmed Bug description: I'm using pidgin, but want to switch to empathy. Every single chat account with the exception of my SIPE account at work is working flawlessly. I cannot (as well as two other colleagues) get it to work. With the same settings, empathy will hang during the "connecting..." stage. There's no log, no error messages. How do I go about debugging this? ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: empathy 3.2.0.1-0ubuntu1.1 ProcVersionSignature: Ubuntu 3.0.0-13.21-generic 3.0.6 Uname: Linux 3.0.0-13-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 1.23-0ubuntu4 Architecture: amd64 Date: Tue Nov 1 08:45:16 2011 InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007) ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: empathy UpgradeStatus: Upgraded to oneiric on 2011-09-07 (54 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/884628/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
