** Description changed:
+ [Impact]
+
+ * User is only able to get mono audio from steelseries headsets because
+ they provide both a stereo and mono output. PA selects the mono output
+ by default.
+
+ * This should be backported to stable releases because this fix is
+ isolated to code that only applies to the affected headsets.
+ Additionally other gaming headsets may be more easily enabled by adding
+ ATTRS{idVendor}=="<VENDOR>", ATTRS{idProduct}=="<PRODUCT>",
ENV{PULSE_PROFILE_SET}="steelseries-arctis-7-usb-audio.conf"
+ to /lib/udev/rules.d/90-pulseaudio.rules now. Such as the Lucidsound
+ LS31 which I own.
+
+ * The upload fixes the bug by conditionally setting a pulseaudio
+ profile for the headset based on specific usb vendor and product ids in
+ the udev rules.
+
+ [Test Case]
+
+ 1. Acquire headset.
+ 2. Open sound settings, and click test speakers.
+ 3. Only option available will be mono sound
+
+ [Regression Potential]
+
+ * Risk of regressions should be mitigated to those who own the headset.
+ In which case it is likely that their headset is already not working.
+
+ [Other Info]
+
+ * All patches originate from upstream pulseaudio, and are documented as
+ such including the shas.
+
+ * I will be pursuing enabling other similar headsets in the coming weeks.
+ * I plan to work with upstream pulseaudio to enable my own headset and to
+ also make the headset templates backported here more generic.
+
+
+ ---------------- Original Description -------------------------
+
There is not stereo playback only mono playback
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: pulseaudio 1:10.0-2ubuntu3.1
ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13
Uname: Linux 4.13.0-37-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/pcmC1D0p: kaj 1755 F...m pulseaudio
- /dev/snd/controlC1: kaj 1755 F.... pulseaudio
- /dev/snd/pcmC0D0c: kaj 1755 F...m pulseaudio
- /dev/snd/controlC0: kaj 1755 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/pcmC1D0p: kaj 1755 F...m pulseaudio
+ /dev/snd/controlC1: kaj 1755 F.... pulseaudio
+ /dev/snd/pcmC0D0c: kaj 1755 F...m pulseaudio
+ /dev/snd/controlC0: kaj 1755 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 25 21:30:50 2018
InstallationDate: Installed on 2018-03-08 (17 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:S7 successful
Symptom_Card: SteelSeries Arctis 7 - SteelSeries Arctis 7
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [USB-Audio - SteelSeries Arctis 7, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/09/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: R06ET35W (1.09 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20FMS2AV00
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrR06ET35W(1.09):bd03/09/2016:svnLENOVO:pn20FMS2AV00:pvrThinkPadT460:rvnLENOVO:rn20FMS2AV00:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad T460
dmi.product.name: 20FMS2AV00
dmi.product.version: ThinkPad T460
dmi.sys.vendor: LENOVO
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1758736
Title:
[USB-Audio - SteelSeries Arctis 7, playback] No stereo playback only
mono playback
Status in pulseaudio package in Ubuntu:
In Progress
Status in pulseaudio source package in Bionic:
In Progress
Status in pulseaudio source package in Cosmic:
In Progress
Status in pulseaudio source package in Disco:
In Progress
Bug description:
[Impact]
* User is only able to get mono audio from steelseries headsets
because they provide both a stereo and mono output. PA selects the
mono output by default.
* This should be backported to stable releases because this fix is
isolated to code that only applies to the affected headsets.
Additionally other gaming headsets may be more easily enabled by adding
ATTRS{idVendor}=="<VENDOR>", ATTRS{idProduct}=="<PRODUCT>",
ENV{PULSE_PROFILE_SET}="steelseries-arctis-7-usb-audio.conf"
to /lib/udev/rules.d/90-pulseaudio.rules now. Such as the Lucidsound
LS31 which I own.
* The upload fixes the bug by conditionally setting a pulseaudio
profile for the headset based on specific usb vendor and product ids
in the udev rules.
[Test Case]
1. Acquire headset.
2. Open sound settings, and click test speakers.
3. Only option available will be mono sound
[Regression Potential]
* Risk of regressions should be mitigated to those who own the
headset. In which case it is likely that their headset is already not
working.
[Other Info]
* All patches originate from upstream pulseaudio, and are documented as
such including the shas.
* I will be pursuing enabling other similar headsets in the coming weeks.
* I plan to work with upstream pulseaudio to enable my own headset and to
also make the headset templates backported here more generic.
---------------- Original Description -------------------------
There is not stereo playback only mono playback
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: pulseaudio 1:10.0-2ubuntu3.1
ProcVersionSignature: Ubuntu 4.13.0-37.42-generic 4.13.13
Uname: Linux 4.13.0-37-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: kaj 1755 F...m pulseaudio
/dev/snd/controlC1: kaj 1755 F.... pulseaudio
/dev/snd/pcmC0D0c: kaj 1755 F...m pulseaudio
/dev/snd/controlC0: kaj 1755 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 25 21:30:50 2018
InstallationDate: Installed on 2018-03-08 (17 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:S7 successful
Symptom_Card: SteelSeries Arctis 7 - SteelSeries Arctis 7
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [USB-Audio - SteelSeries Arctis 7, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/09/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: R06ET35W (1.09 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20FMS2AV00
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrR06ET35W(1.09):bd03/09/2016:svnLENOVO:pn20FMS2AV00:pvrThinkPadT460:rvnLENOVO:rn20FMS2AV00:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad T460
dmi.product.name: 20FMS2AV00
dmi.product.version: ThinkPad T460
dmi.sys.vendor: LENOVO
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