Please open a terminal and run this command:
ls -l /dev/video*
What result do you get?
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1757103
Title:
web cam not recognized/accessable
Status in linux package in Ubuntu:
Incomplete
Bug description:
unable to use/see my web cam
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.8.0-46.49~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-46-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Tue Mar 20 05:18:34 2018
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
DpkgLog:
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics
Controller [8086:0106] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company 2nd Generation Core Processor Family
Integrated Graphics Controller [103c:3672]
InstallationDate: Installed on 2017-04-08 (345 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
Lsusb:
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard Presario CQ57 Notebook PC
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-46-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/13/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.33
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3672
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 23.48
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.33:bd12/13/2011:svnHewlett-Packard:pnPresarioCQ57NotebookPC:pvr068C110003204910000620100:rvnHewlett-Packard:rn3672:rvr23.48:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: Presario CQ57 Notebook PC
dmi.product.version: 068C110003204910000620100
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.70-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.6-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.6-0ubuntu0.16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Tue Mar 20 05:02:43 2018
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-1ubuntu6.1~16.04.1
xserver.video_driver: modeset
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