Public bug reported:
cannot hear any sound even with headphones from any of 2 rear output
port (green and blue) of my asrock fm2a75m-dgs or the front unique one.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-98.121-generic 4.4.90
Uname: Linux 4.4.0-98-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: XFCE
Date: Fri Mar 15 17:32:51 2019
InstallationDate: Installed on 2016-09-07 (918 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=it
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=it_IT.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Audio interno - HD-Audio Generic
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Title: [To Be Filled By O.E.M., Realtek ALC662 rev1, Green Line Out, Rear] No
sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.70
dmi.board.name: FM2A75M-DGS
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP2.70:bd12/01/2016:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A75M-DGS:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
modified.conffile..etc.modprobe.d.alsa-base.conf: options snd-hda-intel
model=auto
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-03-14T16:54:28.355882
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1820314
Title:
[To Be Filled By O.E.M., Realtek ALC662 rev1, Green Line Out, Rear] No
sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
cannot hear any sound even with headphones from any of 2 rear output
port (green and blue) of my asrock fm2a75m-dgs or the front unique
one.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-98.121-generic 4.4.90
Uname: Linux 4.4.0-98-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: XFCE
Date: Fri Mar 15 17:32:51 2019
InstallationDate: Installed on 2016-09-07 (918 days ago)
InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=it
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=it_IT.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Audio interno - HD-Audio Generic
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Title: [To Be Filled By O.E.M., Realtek ALC662 rev1, Green Line Out, Rear] No
sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.70
dmi.board.name: FM2A75M-DGS
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP2.70:bd12/01/2016:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A75M-DGS:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
modified.conffile..etc.modprobe.d.alsa-base.conf: options snd-hda-intel
model=auto
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-03-14T16:54:28.355882
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