Thank you for taking time in filing the bug to make ubuntu better.
can you please attach the auth-client log file with the bug report?
you can get it from help==> debugg menu
** Changed in: empathy (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/795632
Title:
error on start of empathy
Status in “empathy” package in Ubuntu:
Incomplete
Bug description:
Binary package hint: empathy
$ empathy
(empathy:3344): Unique-DBus-WARNING **: Error while sending message:
Did not receive a reply. Possible causes include: the remote
application did not send a reply, the message bus security policy
blocked the reply, the reply timeout expired, or the network
connection was broken.
(empathy:3344): tp-glib-CRITICAL **: tp_dbus_daemon_request_name: assertion
`error == NULL || *error == NULL' failed
*** glibc detected *** empathy: double free or corruption (!prev): 0x09092ff8
***
======= Backtrace: =========
/lib/i386-linux-gnu/libc.so.6(+0x6b961)[0xb4fae961]
/lib/i386-linux-gnu/libc.so.6(+0x6d28b)[0xb4fb028b]
/lib/i386-linux-gnu/libc.so.6(cfree+0x6d)[0xb4fb341d]
/lib/i386-linux-gnu/libglib-2.0.so.0(g_free+0x36)[0xb50ebc86]
/lib/i386-linux-gnu/libglib-2.0.so.0(g_error_free+0x29)[0xb50d09f9]
empathy[0x807b259]
/usr/lib/i386-linux-gnu/libgobject-2.0.so.0(g_type_create_instance+0x499)[0xb51bfcc9]
/usr/lib/i386-linux-gnu/libgobject-2.0.so.0(+0xe675)[0xb519c675]
empathy[0x807ae7b]
/usr/lib/i386-linux-gnu/libgobject-2.0.so.0(g_object_newv+0x957)[0xb519fce7]
/usr/lib/i386-linux-gnu/libgobject-2.0.so.0(g_object_new+0xa0)[0xb51a0a40]
empathy(empathy_event_manager_dup_singleton+0x1b)[0x807b2bb]
empathy[0x8082f59]
/usr/lib/i386-linux-gnu/libgobject-2.0.so.0(g_type_create_instance+0x499)[0xb51bfcc9]
/usr/lib/i386-linux-gnu/libgobject-2.0.so.0(+0xe675)[0xb519c675]
empathy[0x807eedb]
/usr/lib/i386-linux-gnu/libgobject-2.0.so.0(g_object_newv+0x2e4)[0xb519f674]
/usr/lib/i386-linux-gnu/libgobject-2.0.so.0(g_object_new+0xa0)[0xb51a0a40]
empathy(empathy_main_window_dup+0x1b)[0x808325b]
empathy(main+0x4e9)[0x8089f59]
/lib/i386-linux-gnu/libc.so.6(__libc_start_main+0xe7)[0xb4f59e37]
empathy[0x8073ed1]
======= Memory map: ========
08048000-08154000 r-xp 00000000 08:01 3676765 /usr/bin/empathy
08154000-08156000 r--p 0010b000 08:01 3676765 /usr/bin/empathy
08156000-08159000 rw-p 0010d000 08:01 3676765 /usr/bin/empathy
08e87000-090cc000 rw-p 00000000 00:00 0 [heap]
aeb4d000-aeb67000 r--s 00000000 08:01 4194753 /usr/share/mime/mime.cache
aeb67000-aeb69000 r-xp 00000000 08:01 1706319
/lib/i386-linux-gnu/libutil-2.13.so
aeb69000-aeb6a000 r--p 00001000 08:01 1706319
/lib/i386-linux-gnu/libutil-2.13.so
aeb6a000-aeb6b000 rw-p 00002000 08:01 1706319
/lib/i386-linux-gnu/libutil-2.13.so
aeb6b000-aeb7e000 r-xp 00000000 08:01 3671252
/usr/lib/libgvfscommon.so.0.0.0
aeb7e000-aeb7f000 r--p 00012000 08:01 3671252
/usr/lib/libgvfscommon.so.0.0.0
aeb7f000-aeb80000 rw-p 00013000 08:01 3671252
/usr/lib/libgvfscommon.so.0.0.0
aeb85000-aeb8b000 r--p 00000000 08:01 4596643
/usr/share/locale-langpack/de/LC_MESSAGES/gdk-pixbuf.mo
aeb8b000-aeb8f000 r-xp 00000000 08:01 3805047
/usr/lib/gdk-pixbuf-2.0/2.10.0/loaders/libpixbufloader-png.so
aeb8f000-aeb90000 r--p 00003000 08:01 3805047
/usr/lib/gdk-pixbuf-2.0/2.10.0/loaders/libpixbufloader-png.so
aeb90000-aeb91000 rw-p 00004000 08:01 3805047
/usr/lib/gdk-pixbuf-2.0/2.10.0/loaders/libpixbufloader-png.so
aeb91000-aeb92000 r--s 00000000 08:01 925193
/home/me/.local/share/mime/mime.cache
aeb92000-aebb5000 r-xp 00000000 08:01 3670566
/usr/lib/gio/modules/libgvfsdbus.so
aebb5000-aebb6000 r--p 00023000 08:01 3670566
/usr/lib/gio/modules/libgvfsdbus.so
aebb6000-aebb7000 rw-p 00024000 08:01 3670566
/usr/lib/gio/modules/libgvfsdbus.so
aebb7000-af13d000 r--p 00000000 08:01 4457792
/usr/share/icons/hicolor/icon-theme.cache
af13d000-b13e7000 r--p 00000000 08:01 4457606
/usr/share/icons/gnome/icon-theme.cache
b13e7000-b1947000 r--p 00000000 08:01 4197080
/usr/share/icons/Mist/icon-theme.cache
b1947000-b1996000 r--p 00000000 08:01 4588802
/usr/share/fonts/truetype/ttf-dejavu/DejaVuSansMono.ttf
b1996000-b19a4000 r--p 00000000 08:01 787140
/home/me/.fonts/type1/ComicJens-Regular.otf
b19a4000-b19a6000 r-xp 00000000 08:01 3940584
/usr/lib/i386-linux-gnu/pango/1.6.0/modules/pango-basic-fc.so
b19a6000-b19a7000 r--p 00001000 08:01 3940584
/usr/lib/i386-linux-gnu/pango/1.6.0/modules/pango-basic-fc.so
b19a7000-b19a8000 rw-p 00002000 08:01 3940584
/usr/lib/i386-linux-gnu/pango/1.6.0/modules/pango-basic-fc.so
b19a8000-b19a9000 r--s 00000000 08:01 132684
/var/cache/fontconfig/26de28bc8622bbc1fb67fd234c21975f-le32d4.cache-3
b19a9000-b19aa000 r--s 00000000 08:01 132794
/var/cache/fontconfig/c05880de57d1f5e948fdfacc138775d9-le32d4.cache-3
b19aa000-b19b0000 r--s 00000000 08:01 132785
/var/cache/fontconfig/945677eb7aeaf62f1d50efc3fb3ec7d8-le32d4.cache-3
b19b0000-b19b2000 r--s 00000000 08:01 132391
/var/cache/fontconfig/99e8ed0e538f840c565b6ed5dad60d56-le32d4.cache-3
b19b2000-b19b5000 r--s 00000000 08:01 132750
/var/cache/fontconfig/e383d7ea5fbe662a33d9b44caf393297-le32d4.cache-3
b19b5000-b19ba000 r--s 00000000 08:01 132728
/var/cache/fontconfig/401a5dd6b567794a1d18dd9342dfa604-le32d4.cache-3
b19ba000-b19bc000 r--s 00000000 08:01 132708
/var/cache/fontconfig/2cd17615ca594fa2959ae173292e504c-le32d4.cache-3
b19bc000-b19bd000 r--s 00000000 08:01 132364
/var/cache/fontconfig/e7071f4a29fa870f4323321c154eba04-le32d4.cache-3
b19bd000-b19bf000 r--s 00000000 08:01 132664
/var/cache/fontconfig/b5ea634b0fb353b8ea17632d1f9ef766-le32d4.cache-3
b19bf000-b19c2000 r--s 00000000 08:01 132655
/var/cache/fontconfig/6eb3985aa4124903f6ff08ba781cd364-le32d4.cache-3
b19c2000-b19c6000 r--s 00000000 08:01 132352
/var/cache/fontconfig/a755afe4a08bf5b97852ceb7400b47bc-le32d4.cache-3
b19c6000-b19ca000 r--s 00000000 08:01 132627
/var/cache/fontconfig/515ca1ebc4b18308bea979be5704f9db-le32d4.cache-3
b19ca000-b19d1000 r--s 00000000 08:01 132616
/var/cache/fontconfig/6d41288fd70b0be22e8c3a91e032eec0-le32d4.cache-3
b19d1000-b19dc000 r--s 00000000 08:01 132610
/var/cache/fontconfig/0f34bcd4b6ee430af32735b75db7f02b-le32d4.cache-3
b19dc000-b19fe000 r--s 00000000 08:01 132597
/var/cache/fontconfig/365b55f210c0a22e9a19e35191240f32-le32d4.cache-3
b19fe000-b19ff000 ---p 00000000 00:00 0
b19ff000-b21ff000 rw-p 00000000 00:00 0
b21ff000-b2200000 ---p 00000000 00:00 0
b2200000-b2a00000 rw-p 00000000 00:00 0
b2a00000-b2a21000 rw-p 00000000 00:00 0
b2a21000-b2b00000 ---p 00000000 00:00 0
b2b01000-b2b02000 r--s 00000000 08:01 132651
/var/cache/fontconfig/4c73fe0c47614734b17d736dbde7580a-le32d4.cache-3
b2b02000-b2b05000 r--s 00000000 08:01 132599
/var/cache/fontconfig/d60319d88cac85ba9e1a07bd06cfbb8c-le32d4.cache-3
b2b05000-b2b08000 r--s 00000000 08:01 132589
/var/cache/fontconfig/0dad82dbaa6c15cf0806f139d62298a3-le32d4.cache-3
b2b08000-b2b10000 r--s 00000000 08:01 132579
/var/cache/fontconfig/d52a8644073d54c13679302ca1180695-le32d4.cache-3
b2b10000-b2b18000 r--s 00000000 08:01 134525
/var/cache/fontconfig/e13b20fdb08344e0e664864cc2ede53d-le32d4.cache-3
b2b18000-b2b26000 r-xp 00000000 08:01 3670174
/usr/lib/libdbusmenu-gtk.so.3.0.14
b2b26000-b2b27000 r--p 0000d000 08:01 3670174
/usr/lib/libdbusmenu-gtk.so.3.0.14
b2b27000-b2b28000 rw-p 0000e000 08:01 3670174
/usr/lib/libdbusmenu-gtk.so.3.0.14
b2b28000-b2b29000 r--s 00000000 08:01 132642
/var/cache/fontconfig/0d8c3b2ac0904cb8a57a757ad11a4a08-le32d4.cache-3Abgebrochen
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: empathy 2.34.0-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic-pae 2.6.38.2
Uname: Linux 2.6.38-8-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Fri Jun 10 18:51:05 2011
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
ProcEnviron:
LANGUAGE=de:en
LANG=de_DE.UTF-8
SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to natty on 2011-04-17 (54 days ago)
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