** Summary changed: - totem Could not take screenshot + totem could not take screenshot
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1820869 Title: totem could not take screenshot Status in totem package in Ubuntu: New Bug description: 3.32.0-1ubuntu1 on Ubuntu 19.04 Disco fails to create a screenshot. The error produced is "Totem could not get a screenshot of the video. This is not supposed to happen please file a bug report." Steps to reproduce: Open a video and choose Take screenshot from the totem menu. note: i have the problem with many .webm videos but not with .avi corrado@corrado-p6-dd-0314:~$ totem ~/Videos/cincia.webm (totem:22902): Gtk-WARNING **: 15:30:27.854: gtk_window_present_with_time() should not be called with 0, or GDK_CURRENT_TIME as a timestamp, the timestamp should instead be gathered at the time the user initiated the request for the window to be shown (totem:22902): Gtk-WARNING **: 15:30:27.990: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node slider owner GtkScale) (totem:22902): Gtk-WARNING **: 15:30:28.012: Drawing a gadget with negative dimensions. Did you forget to allocate a size? (node slider owner GtkScale) ** (totem:22902): WARNING **: 15:30:39.279: Could not take screenshot: failed to retrieve or convert video frame ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: totem 3.32.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-7.8-generic 5.0.0 Uname: Linux 5.0.0-7-generic x86_64 ApportVersion: 2.20.10-0ubuntu23 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Mar 19 15:31:58 2019 ExecutablePath: /usr/bin/totem InstallationDate: Installed on 2019-03-14 (4 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190314) SourcePackage: totem UpgradeStatus: No upgrade log present (probably fresh install) XorgLog: Error: [Errno 2] No such file or directory: '/var/log/Xorg.0.log' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1820869/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

