Is is possible to downgrade the BIOS at all? The bug description says:
> Did not see this behavior before upgrading from 1.2.0 bios to 1.4.0 bios and the problematic BIOS versions are only a couple of weeks old: https://www.dell.com/support/home/au/en/audhs1/drivers/driversdetails?driverid=p93yr https://www.dell.com/support/home/au/en/audhs1/drivers/driversdetails?driverid=2rfmg Unfortunately there's nothing newer yet either. ** Summary changed: - [Dell XPS 15 9575] laptop keyboard & touchpad not working at gdm screen after boot + [Dell BIOSes dated 27 Mar 2019] laptop keyboard & touchpad not working at gdm screen after boot ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1822394 Title: [Dell BIOSes dated 27 Mar 2019] laptop keyboard & touchpad not working at gdm screen after boot Status in gdm3 package in Ubuntu: Confirmed Status in gnome-shell package in Ubuntu: Confirmed Status in linux package in Ubuntu: Confirmed Bug description: On a dell XPS 15 2-in-1 with the latest 1.4.0 bios, my touchpad and keyboard are unresponsive at the gdm login screen. Keyboard works to unlock encrypted harddrive before that though. If I plug in a USB keyboard or activate my bluetooth mouse, I can use those to log in, and then after logging in the laptop touchpad and keyboard work again. Logging out of the desktop results in the laptop touchpad and keyboard working on the gdm screen. Did not see this behavior before upgrading from 1.2.0 bios to 1.4.0 bios, but also had not rebooted in a while, so not sure if bios or package upgrades triggered this behavior. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gdm3 3.32.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu23 Architecture: amd64 CurrentDesktop: GNOME Date: Fri Mar 29 17:51:00 2019 InstallationDate: Installed on 2018-09-26 (184 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gdm3 UpgradeStatus: Upgraded to disco on 2019-03-11 (18 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1822394/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
