Public bug reported: I was watching a video on youtube with the Chromium snap browser, suddenly the GNOME shell crashed, no possibility to click for Chromium or other closure, but I managed to access a tty4 session, by pressing the keys: ctrl + alt + f4. Using Ubuntu 19.04 from the beginning of development, first with KDE, after I install GNOME with the metapackage: sudo apt install ubuntu-desktop, eliminating any KDE package, until now I have had no problem. full update, proposed repository disabled. I attach the logs from the time I had the problem, about 10:50 pm, I started with the logs at 10:40 pm with this command: journalctl --since "2019-04-13 22:40:00" ( if it is wrong, let him know)
>From the logs I see many gnome-shell errors, but obviously I can't decipher them if it was the cause of the problem. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-shell 3.32.0+git20190410-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-11.12-generic 5.0.6 Uname: Linux 5.0.0-11-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 13 23:07:59 2019 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'app-picker-view' b'uint32 1' b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.shell' b'enabled-extensions' b"['[email protected]', '[email protected]', '[email protected]', '[email protected]', '[email protected]', '[email protected]', '[email protected]', 'desktop-icons@csoriano']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'enable-animations' b'false' InstallationDate: Installed on 2019-02-18 (53 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190130) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug disco third-party-packages ** Attachment added: "log_freeze_desktop" https://bugs.launchpad.net/bugs/1824657/+attachment/5255491/+files/log_freeze_desktop -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1824657 Title: GNOME shell crash Status in gnome-shell package in Ubuntu: New Bug description: I was watching a video on youtube with the Chromium snap browser, suddenly the GNOME shell crashed, no possibility to click for Chromium or other closure, but I managed to access a tty4 session, by pressing the keys: ctrl + alt + f4. Using Ubuntu 19.04 from the beginning of development, first with KDE, after I install GNOME with the metapackage: sudo apt install ubuntu-desktop, eliminating any KDE package, until now I have had no problem. full update, proposed repository disabled. I attach the logs from the time I had the problem, about 10:50 pm, I started with the logs at 10:40 pm with this command: journalctl --since "2019-04-13 22:40:00" ( if it is wrong, let him know) From the logs I see many gnome-shell errors, but obviously I can't decipher them if it was the cause of the problem. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-shell 3.32.0+git20190410-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-11.12-generic 5.0.6 Uname: Linux 5.0.0-11-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 13 23:07:59 2019 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'app-picker-view' b'uint32 1' b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.shell' b'enabled-extensions' b"['[email protected]', '[email protected]', '[email protected]', '[email protected]', '[email protected]', '[email protected]', '[email protected]', 'desktop-icons@csoriano']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'enable-animations' b'false' InstallationDate: Installed on 2019-02-18 (53 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190130) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1824657/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
