** Attachment added: "pdf" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1826395/+attachment/5259000/+files/0425-0430.pdf
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1826395 Title: i tried to print a pdf file using Document viwer and printer prints garbage page Status in cups package in Ubuntu: New Bug description: 1. Ubuntu 19.04 2. HP Deskjet 400, hpcups 3.19.3 Examine the file obtained in the previous step by running the command ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: cups 2.2.10-4 ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 Uname: Linux 5.0.0-13-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Thu Apr 25 16:52:44 2019 InstallationDate: Installed on 2019-03-20 (35 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) Lpstat: device for HP: socket://172.16.206.55 MachineType: Micro-Star International Co., Ltd. PL62 7RC Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-13-generic root=UUID=838b2683-bfe0-4dac-8c5e-d920aa70b420 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to disco on 2019-04-18 (6 days ago) dmi.bios.date: 12/26/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E16JDIMS.10A dmi.board.asset.tag: Default string dmi.board.name: MS-16JD dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: REV:1.0 dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16JDIMS.10A:bd12/26/2017:svnMicro-StarInternationalCo.,Ltd.:pnPL627RC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16JD:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring: dmi.product.family: PL dmi.product.name: PL62 7RC dmi.product.sku: 16JD.1 dmi.product.version: REV:1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1826395/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp