Hey, could you tell me how to get the journal.txt file. after I run journalctl -b0 > journal.txt nothing happens. i removed the i915 driver and reset it.
On Wed, Apr 24, 2019 at 7:00 AM Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > This looks like a low level problem. So either in the kernel, or in the > Xorg driver. > > Since you are using the old Xorg driver 'xserver-xorg-video-intel', I > first recommend removing that package or changing your Xorg config to > NOT use the 'intel' driver. Your system is easily new enough to use the > recommended 'modesetting' driver instead. > > Please remove the 'intel' driver and retest. Then please run: > > journalctl -b0 > journal.txt > > and send us the file 'journal.txt'. > > ** Changed in: xorg-server (Ubuntu) > Status: New => Incomplete > > ** Package changed: xorg-server (Ubuntu) => xserver-xorg-video-intel > (Ubuntu) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1816231 > > Title: > There is regular screen flickering/flashing (when the mouse isn't > moving) > > Status in xserver-xorg-video-intel package in Ubuntu: > Incomplete > > Bug description: > I have installed the 18.04.2 lts version. I have a basic intel graphics > card > It says unable to locate package pkgname when I type apt-cache policy > pkgname. I think it's a problem with the xorg file. not sure. > When the mouse tracker is moving there does'nt seem to be a problem. > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20 > Uname: Linux 4.18.0-15-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.5 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Sat Feb 16 18:06:57 2019 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: I just need to know a workaround > GraphicsCard: > Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 > [VGA controller]) > Subsystem: ASUSTeK Computer Inc. HD Graphics 5500 [1043:19ad] > InstallationDate: Installed on 2019-02-16 (0 days ago) > InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 > (20190210) > MachineType: ASUSTeK COMPUTER INC. X555LAB > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic > root=UUID=ef09309f-b8f6-4d98-9c90-7b08ac5e2392 ro quiet splash vt.handoff=1 > SourcePackage: xorg > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 12/19/2014 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: X555LAB.303 > dmi.board.asset.tag: ATN12345678901234567 > dmi.board.name: X555LAB > dmi.board.vendor: ASUSTeK COMPUTER INC. > dmi.board.version: 1.0 > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: ASUSTeK COMPUTER INC. > dmi.chassis.version: 1.0 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrX555LAB.303:bd12/19/2014:svnASUSTeKCOMPUTERINC.:pnX555LAB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LAB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: > dmi.product.family: X > dmi.product.name: X555LAB > dmi.product.sku: ASUS-NotebookSKU > dmi.product.version: 1.0 > dmi.sys.vendor: ASUSTeK COMPUTER INC. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.95-1~18.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1~18.04.2 > version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1~18.04.2 > version.xserver-xorg-core: xserver-xorg-core N/A > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A > version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1816231/+subscriptions > -- *Azhar* -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1816231 Title: There is regular screen flickering/flashing (when the mouse isn't moving) Status in xserver-xorg-video-intel package in Ubuntu: Incomplete Bug description: I have installed the 18.04.2 lts version. I have a basic intel graphics card It says unable to locate package pkgname when I type apt-cache policy pkgname. I think it's a problem with the xorg file. not sure. When the mouse tracker is moving there does'nt seem to be a problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20 Uname: Linux 4.18.0-15-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 18:06:57 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu ExtraDebuggingInterest: I just need to know a workaround GraphicsCard: Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. HD Graphics 5500 [1043:19ad] InstallationDate: Installed on 2019-02-16 (0 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) MachineType: ASUSTeK COMPUTER INC. X555LAB ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-15-generic root=UUID=ef09309f-b8f6-4d98-9c90-7b08ac5e2392 ro quiet splash vt.handoff=1 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/19/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X555LAB.303 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X555LAB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555LAB.303:bd12/19/2014:svnASUSTeKCOMPUTERINC.:pnX555LAB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555LAB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X555LAB dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.95-1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1~18.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1~18.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1816231/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
