Public bug reported:

 lsb_release -rd
Description:    Ubuntu 16.04.6 LTS
Release:        16.04

System is an HP Envy laptop (Envy 6)
The battery is new.

Expected behavior:
I expect the battery to charge when the power supply is plugged in.

Actual behavior:
When Ubuntu is running, the battery does not charge (active or suspended).
When the computer is shut down and plugged in, the battery charges (so, not a 
hardware problem).

 upower -i /org/freedesktop/UPower/devices/battery_BAT0
  native-path:          BAT0
  vendor:               13-12
  model:                MO06062
  serial:               18083
  power supply:         yes
  updated:              Sun 12 May 2019 02:53:56 PM EDT (3 seconds ago)
  has history:          yes
  has statistics:       yes
  battery
    present:             yes
    rechargeable:        yes
    state:               fully-charged
    warning-level:       none
    energy:              46.332 Wh
    energy-empty:        0 Wh
    energy-full:         46.332 Wh
    energy-full-design:  46.332 Wh
    energy-rate:         0 W
    voltage:             12.438 V
    percentage:          100%
    capacity:            100%
    technology:          lithium-ion
    icon-name:          'battery-full-charged-symbolic'

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: unity-control-center 15.04.0+16.04.20171130-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
Uname: Linux 4.4.0-64-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
CurrentDesktop: Unity
Date: Sun May 12 14:47:59 2019
ExecutablePath: /usr/bin/unity-control-center
InstallationDate: Installed on 2017-02-17 (814 days ago)
InstallationMedia:
 
ProcEnviron:
 PATH=(custom, no user)
 SHELL=/bin/bash
 LANG=en_US.UTF-8
 LANGUAGE=en_US
 XDG_RUNTIME_DIR=<set>
SourcePackage: unity-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: unity-control-center (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to unity-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1828741

Title:
  Battery will not charge when Ubuntu is running. Battery charges only
  when system is shut down.

Status in unity-control-center package in Ubuntu:
  New

Bug description:
   lsb_release -rd
  Description:  Ubuntu 16.04.6 LTS
  Release:      16.04

  System is an HP Envy laptop (Envy 6)
  The battery is new.

  Expected behavior:
  I expect the battery to charge when the power supply is plugged in.

  Actual behavior:
  When Ubuntu is running, the battery does not charge (active or suspended).
  When the computer is shut down and plugged in, the battery charges (so, not a 
hardware problem).

   upower -i /org/freedesktop/UPower/devices/battery_BAT0
    native-path:          BAT0
    vendor:               13-12
    model:                MO06062
    serial:               18083
    power supply:         yes
    updated:              Sun 12 May 2019 02:53:56 PM EDT (3 seconds ago)
    has history:          yes
    has statistics:       yes
    battery
      present:             yes
      rechargeable:        yes
      state:               fully-charged
      warning-level:       none
      energy:              46.332 Wh
      energy-empty:        0 Wh
      energy-full:         46.332 Wh
      energy-full-design:  46.332 Wh
      energy-rate:         0 W
      voltage:             12.438 V
      percentage:          100%
      capacity:            100%
      technology:          lithium-ion
      icon-name:          'battery-full-charged-symbolic'

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: unity-control-center 15.04.0+16.04.20171130-0ubuntu1
  ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
  Uname: Linux 4.4.0-64-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun May 12 14:47:59 2019
  ExecutablePath: /usr/bin/unity-control-center
  InstallationDate: Installed on 2017-02-17 (814 days ago)
  InstallationMedia:
   
  ProcEnviron:
   PATH=(custom, no user)
   SHELL=/bin/bash
   LANG=en_US.UTF-8
   LANGUAGE=en_US
   XDG_RUNTIME_DIR=<set>
  SourcePackage: unity-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/unity-control-center/+bug/1828741/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to