I revived an old LapTop, that had Desktop 18.04 on it. Updated to current 18.04. Verified that this video issue was present. Upgraded the computer to 18.10. Ran one help video about 15 times without any issues. Upgraded the computer to 19.04. Ran the video only 2 times before it messed up. It messed up every time thereafter.
I am not aware that I did anything different between the 18.04, 18.10 and 19.04 help video tests. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-getting-started-docs in Ubuntu. https://bugs.launchpad.net/bugs/1804786 Title: Garbage occurred when Playing the video in the Ubuntu Desktop Guide Status in Yelp: Confirmed Status in gnome-getting-started-docs package in Ubuntu: Confirmed Bug description: Garbage occurred when Playing the video in the Ubuntu Desktop Guide. Reproduce step 1. Ubuntu 18.04.1. 2. ubuntu-docs 18.04.4 3. Playing the video(Launch applications) from Help-->Getting started with GNOME. 4. Garbage occurred after the video repeat about 3 times==> issue. Expected results: The Video can be played normally no-matter how many times. Actual results: Garbage occurred after the video repeat about 3 times Note: 1. the video will show blank but still have the voice after the issue finish. 2. Right click the mouse and choice "save video as", this application will crashed ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: ubuntu-docs 18.04.4 ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18 Uname: Linux 4.15.0-39-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Nov 23 16:46:00 2018 InstallationDate: Installed on 2018-04-30 (206 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all SourcePackage: ubuntu-docs UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/yelp/+bug/1804786/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
