Public bug reported:
as reported here: https://askubuntu.com/q/880880/80483
simple-scan sees the USB-powered scanner (CanoScan LiDE 110) but
sometimes fails to start it up.
Usually it scans the first page in several "tries", i.e., the "scanning
noise" comes out in bursts, interrupted by short pauses, and then scans
the page. The second and further pages are scanned in a single burst of
"scanning noise".
However, sometimes, I get a very short burst of noise and then an error
message. When I connect the scanner to a mac laptop, it pauses with the
"warming up the scanner" message and then scans the page. When I
immediately re-connect the scanner to Ubuntu, simple-scan works just
fine.
Is there a way to teach simple-scan to "try harder" when warming up the
scanner?
Changing cables and USB ports does not help.
Sometimes pluging the scanner into the usb2 socket and leave it alone
for a few minutes helps...
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: simple-scan 3.32.0-0ubuntu1
ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
Uname: Linux 5.0.0-16-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue May 21 21:36:08 2019
MachineType: System76, Inc. Gazelle Pro
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-16-generic
root=UUID=7d2767f3-1197-464e-97fa-45cecbaa7e66 ro quiet splash vt.handoff=1
SourcePackage: simple-scan
UpgradeStatus: Upgraded to disco on 2019-04-22 (29 days ago)
dmi.bios.date: 06/04/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.04SB.01RSY5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Gazelle Pro
dmi.board.vendor: System76, Inc.
dmi.board.version: gazp9c
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.04SB.01RSY5:bd06/04/2015:svnSystem76,Inc.:pnGazellePro:pvrgazp9c:rvnSystem76,Inc.:rnGazellePro:rvrgazp9c:cvnNotebook:ct9:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: Gazelle Pro
dmi.product.sku: Not Applicable
dmi.product.version: gazp9c
dmi.sys.vendor: System76, Inc.
modified.conffile..etc.default.apport: [modified]
mtime.conffile..etc.default.apport: 2015-10-05T22:04:33.987988
** Affects: simple-scan (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug disco
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1829949
Title:
simple-scan fails to warm up the scanner
Status in simple-scan package in Ubuntu:
New
Bug description:
as reported here: https://askubuntu.com/q/880880/80483
simple-scan sees the USB-powered scanner (CanoScan LiDE 110) but
sometimes fails to start it up.
Usually it scans the first page in several "tries", i.e., the
"scanning noise" comes out in bursts, interrupted by short pauses, and
then scans the page. The second and further pages are scanned in a
single burst of "scanning noise".
However, sometimes, I get a very short burst of noise and then an
error message. When I connect the scanner to a mac laptop, it pauses
with the "warming up the scanner" message and then scans the page.
When I immediately re-connect the scanner to Ubuntu, simple-scan works
just fine.
Is there a way to teach simple-scan to "try harder" when warming up
the scanner?
Changing cables and USB ports does not help.
Sometimes pluging the scanner into the usb2 socket and leave it alone
for a few minutes helps...
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: simple-scan 3.32.0-0ubuntu1
ProcVersionSignature: Ubuntu 5.0.0-16.17-generic 5.0.8
Uname: Linux 5.0.0-16-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue May 21 21:36:08 2019
MachineType: System76, Inc. Gazelle Pro
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-16-generic
root=UUID=7d2767f3-1197-464e-97fa-45cecbaa7e66 ro quiet splash vt.handoff=1
SourcePackage: simple-scan
UpgradeStatus: Upgraded to disco on 2019-04-22 (29 days ago)
dmi.bios.date: 06/04/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.04SB.01RSY5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Gazelle Pro
dmi.board.vendor: System76, Inc.
dmi.board.version: gazp9c
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.04SB.01RSY5:bd06/04/2015:svnSystem76,Inc.:pnGazellePro:pvrgazp9c:rvnSystem76,Inc.:rnGazellePro:rvrgazp9c:cvnNotebook:ct9:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: Gazelle Pro
dmi.product.sku: Not Applicable
dmi.product.version: gazp9c
dmi.sys.vendor: System76, Inc.
modified.conffile..etc.default.apport: [modified]
mtime.conffile..etc.default.apport: 2015-10-05T22:04:33.987988
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