We are sorry that we do not always have the capacity to review all
reported bugs in a timely manner. You reported this bug some time ago
and there have been many changes in Ubuntu since that time.

Ubuntu 13.04 (raring) reached end-of-life on January 27, 2014 and
Ubuntu 12.10 (quantal) reached end-of-life on May 16, 2014.

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Paul White
[Ubuntu Bug Squad]


** Changed in: firefox (Ubuntu)
       Status: New => Incomplete

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1119700

Title:
  Crash in libglobalmenu.so while accessing GDocs

Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  The firefox-globalmenu regularly (3 times in just over an hour)
  crashes Firefox while I'm trying to work in a Google Doc. This affects
  word processing docs and spreadsheets. The crashes are seemingly
  random - I get them while editing text, scrolling the page, or
  performing an operation like refreshing a table of contents within a
  document.

  Sample crash reports:
  
https://crash-stats.mozilla.com/report/index/bp-4600c678-575d-4a12-af26-7ebe62130208
  
https://crash-stats.mozilla.com/report/index/bp-3c5752d1-af48-4abf-ab59-1e0052130208
  
https://crash-stats.mozilla.com/report/index/bp-24dfd44e-ef6e-42ae-a657-bec6e2130208

  The signature in in Mozilla's crash DB is 'libglobalmenu.so@0xa772'

  This problem occurred in Firefox 18 on 12.10, and it remains in FF19
  on 13.04

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: firefox 19.0~b5+build1-0ubuntu1
  ProcVersionSignature: Ubuntu 3.8.0-4.8-generic 3.8.0-rc6
  Uname: Linux 3.8.0-4-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  ApportVersion: 2.8-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  steve      2237 F.... pulseaudio
  BuildID: 20130206204007
  Channel: Unavailable
  Date: Fri Feb  8 14:40:41 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2010-09-17 (875 days ago)
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
  IpRoute:
   default via 192.168.3.1 dev wlan0  proto static 
   169.254.0.0/16 dev wlan0  scope link  metric 1000 
   192.168.3.0/24 dev wlan0  proto kernel  scope link  src 192.168.3.119  
metric 9
  MarkForUpload: True
  MostRecentCrashID: bp-4600c678-575d-4a12-af26-7ebe62130208
  Plugins:
   iTunes Application Detector - 
/usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so 
(rhythmbox-mozilla)
   Google Talk Plugin Video Accelerator - 
/opt/google/talkplugin/libnpgtpo3dautoplugin.so (google-talkplugin)
   Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so 
(google-talkplugin)
   Shockwave Flash - /usr/lib/mozilla/plugins/libflashplayer.so
   HP Virtual Rooms Plug-in - 
[HomeDir]/.mozilla/plugins/hpvirtualrooms-plugin.so
  PrefSources: prefs.js
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=19.0/20130206204007 (In use)
  RelatedPackageVersions:
   rhythmbox-mozilla 2.98-0ubuntu3
   google-talkplugin 3.10.2.0-1
  RfKill:
   3: phy3: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  UpgradeStatus: Upgraded to raring on 2013-01-25 (14 days ago)
  dmi.bios.date: 03/05/08
  dmi.bios.vendor: Apple Inc.
  dmi.bios.version: MBP31.88Z.0070.B07.0803051658
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Mac-F4238BC8
  dmi.board.vendor: Apple Inc.
  dmi.board.version: PVT
  dmi.chassis.asset.tag: Asset Tag#
  dmi.chassis.type: 2
  dmi.chassis.vendor: Apple Inc.
  dmi.chassis.version: Mac-F4238BC8
  dmi.modalias: 
dmi:bvnAppleInc.:bvrMBP31.88Z.0070.B07.0803051658:bd03/05/08:svnAppleInc.:pnMacBookPro3,1:pvr1.0:rvnAppleInc.:rnMac-F4238BC8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F4238BC8:
  dmi.product.name: MacBookPro3,1
  dmi.product.version: 1.0
  dmi.sys.vendor: Apple Inc.

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