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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1830867
Title:
[ThinkPad X1 Carbon 6th] Crackling sound with HDMI
Status in linux package in Ubuntu:
Incomplete
Status in pulseaudio package in Ubuntu:
New
Bug description:
Hello,
I have a new laptop and I cannot manage to have a clean and stable sound with
HDMI.
It happens every time I play a track on Spotify (desktop and web), sometimes
from a VLC radio or a youtube video, never from a video with VLC yet.
I'm attaching a record of what I hear when I play a track from
Spotify.
I created two reports.
One during a Spotify playing, when it is crackling and after the sound
started to crackle everywhere:
http://alsa-project.org/db/?f=4e7d724718a48179fa2f3740d5f3e634ad75def9
Another after a fresh reboot, where the sound is correct with at least
YouTube:
http://alsa-project.org/db/?f=2ec68f888bb93a0de648d48fd720f54cee644564
Just after this last report, the sound is still crackling with Spotify
and VLC radio. Not with Youtube.
A diff on theses files gives some differences I find suspect. Are
there expected ?
Do you have an idea where the problem comes from ?
Thank you for your support !
Edouard
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: edouard 1677 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.04
InstallationDate: Installed on 2019-05-28 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Package: pulseaudio 1:12.2-2ubuntu3
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.0.0-15.16-generic 5.0.6
Tags: disco
Uname: Linux 5.0.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/20/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N23ET63W (1.38 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20KHCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrN23ET63W(1.38):bd04/20/2019:svnLENOVO:pn20KHCTO1WW:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KHCTO1WW:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 6th
dmi.product.name: 20KHCTO1WW
dmi.product.sku: LENOVO_MT_20KH_BU_Think_FM_ThinkPad X1 Carbon 6th
dmi.product.version: ThinkPad X1 Carbon 6th
dmi.sys.vendor: LENOVO
modified.conffile..etc.pulse.default.pa: [modified]
mtime.conffile..etc.pulse.default.pa: 2019-05-28T23:16:01.413832
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