Public bug reported:
When a user tries to open the menu that is on the top, next to
Activities button, and clicks "Show Details", it opens GNOME Software,
but stays on the loading bar for a while then it says "Unable to find
firefox.desktop".
However, if I opened GNOME Software to search for Firefox, there are two
entries for Firefox, one from Ubuntu repo, one from Snap. I know that
Firefox existed on GNOME Software, but it seems weird that it won't be
able to search for "firefox.desktop."
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-software 3.30.6-2ubuntu8
ProcVersionSignature: Ubuntu 5.2.0-8.9-generic 5.2.0
Uname: Linux 5.2.0-8-generic x86_64
ApportVersion: 2.20.11-0ubuntu5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 22 14:59:54 2019
InstallationDate: Installed on 2019-07-21 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190715)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-snap 3.30.6-2ubuntu8
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 eoan firefox gnome-software
** Attachment added: "Picture showing the problem"
https://bugs.launchpad.net/bugs/1837392/+attachment/5278436/+files/Screenshot%20from%202019-07-22%2015-24-45.png
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https://bugs.launchpad.net/bugs/1837392
Title:
"unable to find firefox.desktop" when clicking "Show Details" on the
Firefox menu (top)
Status in gnome-software package in Ubuntu:
New
Bug description:
When a user tries to open the menu that is on the top, next to
Activities button, and clicks "Show Details", it opens GNOME Software,
but stays on the loading bar for a while then it says "Unable to find
firefox.desktop".
However, if I opened GNOME Software to search for Firefox, there are
two entries for Firefox, one from Ubuntu repo, one from Snap. I know
that Firefox existed on GNOME Software, but it seems weird that it
won't be able to search for "firefox.desktop."
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-software 3.30.6-2ubuntu8
ProcVersionSignature: Ubuntu 5.2.0-8.9-generic 5.2.0
Uname: Linux 5.2.0-8-generic x86_64
ApportVersion: 2.20.11-0ubuntu5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 22 14:59:54 2019
InstallationDate: Installed on 2019-07-21 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190715)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-snap 3.30.6-2ubuntu8
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1837392/+subscriptions
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