Back to my computer I applied step 2 as suggested and got :
whoopsie-id: e3a8dbc9dbb2e9589754eb397d8ff19924a7bec147827c8e2333de7493dcd433a7cacae13de6185804843502331b4626bb6de5038cc1a182ec3b3aa4ed9c2130 which give the following line: 2019-07-18 07:07 2019-07-19 20:07 UTC Crash xserver-xorg-core with the link: https://errors.ubuntu.com/oops/8d8b8168-aa67-11e9-b233-fa163e102db1 I will now try step 4 but have to reboot with wayland... -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1836805 Title: screen frozen after reboot Status in xorg-server package in Ubuntu: Incomplete Bug description: After I installed Ubuntu 19.04 (fresh install with hard drive erasing), I was able to login once just after install. But then after reboot, the screen freezes in the middle of the boot process and I never get the login banner. I was able to launch the recovery mode and get some information through journalctl command and it seems that the problem is related to a Wayland server crash. I don't really know if the problem comes from Wayland or Gnome. The first worrying error message is : "gnome_shell[1165]: Failed to apply DRM plane transform 0: Permission non accordée" (ie, Permission denied in french) Thanks to the recovery mode I was able to upgrade via "apt-get update" and "apt-get upgrade", but the symptoms were the same after a reboot I uncommented the "Enable=true" flag of the [debug] section of /etc/gdm3/custom.conf and I provide and extract of the journalctl output related to the error as an attachment to this report (journalctl_extract.txt part). I also provide some system information (system.txt pat). I hope this may help to solve the issue. --- ProblemType: Bug ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.04 InstallationDate: Installed on 2019-07-15 (2 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) Package: gdm3 3.32.0-1ubuntu1 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Tags: disco Uname: Linux 5.0.0-20-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True mtime.conffile..etc.gdm3.custom.conf: 2019-07-18T07:25:10.575513 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1836805/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
