Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1782719
Title:
Duplex not working upon update to 2.2.7-1ubuntu2.1
Status in cups package in Ubuntu:
Confirmed
Bug description:
I am using ubuntu 18.04 LTS. After an automatic update of libcups (and
related) from 2.2.7-1ubuntu2 to 2.2.7-1ubuntu2.1 I have been unable to
print double-sided, e.g., printing a pdf from evince using the
standard printer dialog. I have not changed the printer or printer
drivers during this and before everything was working fine.
I suspect that the option that is used for duplex printing is has changed and
is wrong now. It seems to be "DuplexNoTumble", see
$ lpoptions -l | grep -i duplex
Duplex/Duplex: *None DuplexNoTumble DuplexTumble
After using evince and the standard printer dialog to issue a print job where
I selected "Long Edge (standard)" for the "Two Sided" option, I see the
following in the cups error log:
$ cat /var/log/cups/error_log | grep -i duplex
D [20/Jul/2018:09:30:36 +0200] [Job 39]
argv[5]="RPSBitsPerPixel=1BitsPerPixel InputSlot=Auto
RPSRGBcorrect=DetailBright RPSDitherType=Auto RIwmSize=36
RIBannerPageMediaType=Auto LockedPrintPassword=None RIWMText=Confidential
Rcmyksimulation=Off RIwmAngle=45Deg Booklet=None RPSColorRendDict=Auto
RIPaperPolicy=PromptUser RPSBlackMode=gray noRPSColorUniversalDesign
PageSize=A4.FullBleed JobType=Normal noRIBannerPagePrint RIPrintMode=0rhit
MediaType=Auto RIRotateBy180=Off RIwmTextStyle=Gray RIPunch=None
RIBannerPageInputSlot=Auto ColorModel=Gray Rimagesm=Off number-up=1
noRPSBlackOverPrint RIOrientOvr=Off StapleLocation=None Resolution=600dpi
DocServerPassword=None RPSColorSep=None RIFoldType=None UserCode=None noCollate
Duplex=DuplexNoTumble RIwmFont=HelveticaB RIWatermark=Off OutputBin=Default
job-uuid=urn:uuid:10bf31c1-fbcf-31fd-4093-04b4cc248849 finishings=53
job-originating-host-name=localhost date-time-at-creation=
date-time-at-processing= time-at-creation=1532071836
time-at-processing=1532071836"
D [20/Jul/2018:09:30:36 +0200] [Job 39] Added option Duplex
D [20/Jul/2018:09:30:36 +0200] [Job 39] Pondering option
\'Duplex=DuplexNoTumble\'
D [20/Jul/2018:09:30:36 +0200] [Job 39] Running command line for pstops:
pstops 39 username \'filename\' 1 \'RPSBitsPerPixel=1BitsPerPixel
InputSlot=Auto RPSRGBcorrect=DetailBright RPSDitherType=Auto RIwmSize=36
RIBannerPageMediaType=Auto LockedPrintPassword=None RIWMText=Confidential
Rcmyksimulation=Off RIwmAngle=45Deg Booklet=None RPSColorRendDict=Auto
RIPaperPolicy=PromptUser RPSBlackMode=gray noRPSColorUniversalDesign
PageSize=A4.FullBleed JobType=Normal noRIBannerPagePrint RIPrintMode=0rhit
MediaType=Auto RIRotateBy180=Off RIwmTextStyle=Gray RIPunch=None
RIBannerPageInputSlot=Auto ColorModel=Gray Rimagesm=Off noRPSBlackOverPrint
RIOrientOvr=Off StapleLocation=None Resolution=600dpi DocServerPassword=None
RPSColorSep=None RIFoldType=None UserCode=None Duplex=DuplexNoTumble
RIwmFont=HelveticaB RIWatermark=Off OutputBin=Default
job-uuid=urn:uuid:10bf31c1-fbcf-31fd-4093-04b4cc248849 finishings=53
job-originating-host-name=localhost date-time-at-creation=
date-time-at-processing= time-at-creation=1532071836
time-at-processing=1532071836\'
D [20/Jul/2018:09:30:37 +0200] [Job 39] slow_collate=0, slow_duplex=0,
slow_order=0
D [20/Jul/2018:09:30:37 +0200] [Job 39] Found: %%BeginFeature: *Duplex
DuplexNoTumble
D [20/Jul/2018:09:30:37 +0200] [Job 39] Option: Duplex=DuplexNoTumble
Moreover, when trying to print from console I discovered that
$ lp -o Duplex=DuplexNoTumble whatever.pdf
prints single-sided, whereas
$ lp -o sides=two-sided-long-edge whatever.pdf
successfully prints double-sided.
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