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On 2012-08-01T08:20:36+00:00 Support-1 wrote:

There is no authentication function when printing using CUPS on the
network (such as localhost: 631) while in OOo (version 1.2) is a pop-up
window requesting user name and password.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/6

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On 2012-08-01T20:33:22+00:00 Martin Pitt wrote:

cups usually does not require authentication when talking to a local
printer, it uses the socket cookie. This is not related to ConsoleKit at
all; if cups is misbehaving, please report a bug against cups.

Thanks,

Martin

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/8

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On 2012-08-13T12:38:26+00:00 Support-1 wrote:

Excuse me but the LibreOffice has this error nevertheless.
When both the network printer and CUPS configured and worked on other computer 
and if somebody wish print some documents from any applications authentication 
is needed. Before printing applications should open the necessary window so 
that users have possibility to enter one's name and password. OpenOffice knew 
to make it. Unfortunately, we guess this source code was erased from 
LibreOffice when this project was forked from OepOffice.org.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/10

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On 2013-02-15T12:09:13+00:00 Thijs Kinkhorst wrote:

I'm unsure if this report was filed against the right component, feel
free to reassign. The issue is real, though.

The problem arises when printing to a network printer, e.g. over IPP,
that requires a username/password combination. We have such printers in
our enterprise environment. They are configured in my local CUPS
printers.conf with the "AuthInfoRequired username,password" option.

This works fine with Gnome programs and Firefox, but LibreOffice doesn't
request any credentials from the user and printing fails.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/13

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On 2013-06-20T10:55:22+00:00 Dennis Schridde wrote:

Is this a duplicate of bug #48414?

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/16

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On 2013-06-20T11:49:04+00:00 Sam Morris wrote:

(In reply to comment #4)
> Is this a duplicate of bug #48414?

I think so. My understanding of the original report is:

 * There is no way to authenticate when printing using CUPS on the
network [to a printer with AuthInfoRequired username,password in its
printers.conf entry]

 * Whereas, in OpenOffice.org 1.2, there is a pop-up window requesting
authentication [when attempting to print to such a printer]

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/19

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On 2013-06-20T11:55:45+00:00 Thijs Kinkhorst wrote:

*** Bug 48414 has been marked as a duplicate of this bug. ***

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/21

------------------------------------------------------------------------
On 2013-06-20T11:57:19+00:00 Thijs Kinkhorst wrote:

Yes, it's the same issue. For example Evince, Firefox and OpenOffice
will have an authentication popup, LibreOffice lacks this functionality
which makes the printing fail.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/23

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On 2014-08-12T15:39:49+00:00 Caolanm wrote:

We do set a password handler via cupsSetPasswordCB which I imagine is
what should then get called under these circumstances, but it doesn't
work for me either while it does in evince.

Odd

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/25

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On 2014-08-13T13:14:50+00:00 Caolanm wrote:

Apparently we need to search for auth-info-required in the cups
attributes and set auto-info on the job. afaik we never did this and
either OOo 1.2 doesn't/didnt work, or worked for some unrelated reason

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/27

------------------------------------------------------------------------
On 2014-08-14T15:40:07+00:00 Caolanm wrote:

Created attachment 104625
something along these line, if I can figure out the right way to transmit the 
username+password to cups

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/29

------------------------------------------------------------------------
On 2014-10-07T20:27:10+00:00 Adolfo Jayme wrote:

http://cgit.freedesktop.org/libreoffice/core/commit/?id=4289c346de432cc94f05aab78a9464350334b11f

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/32

------------------------------------------------------------------------
On 2014-11-04T19:32:02+00:00 Vstuart-foote wrote:

Adolfo, Caolán, *

Setting back to NEW. I could be wrong butI don't believe the commit
listed (from bug 84757) is actually against this CUPS authentication
issue--although it was annotated such in gerrit review, removed the
whiteboard notation.

Stuart

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/34

------------------------------------------------------------------------
On 2015-04-06T11:03:40+00:00 Matth7w wrote:

I've found a workaround - you can set LibreOffice to use the system's
native print dialog.

Steps:

- Navigate to Tools -> Options -> LibreOffice -> Advanced.
- Check "Enable experimental features"
- Change to LibreOffice -> General tab
- Under heading "Print dialogs", Uncheck "Use LibreOffice Dialogs"

I hope this provides some relief to users who have been waiting a long
time for a fix

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/35

------------------------------------------------------------------------
On 2016-10-04T04:43:34+00:00 Dparsons-b wrote:

The workaround of using native print dialogs fails on Gnome 3.22 (Debian 
unstable), where it crashes OOo 5.2.2 with warnings (see Debian bug#839701):
  GLib-GObject-CRITICAL **: g_object_new_valist: invalid unclassed object 
pointer for value type 'GtkPrinter'
  Gtk-CRITICAL **: gtk_printer_get_backend: assertion 'GTK_IS_PRINTER 
(printer)' failed

A more reliable workaround might instead be to print to PDF.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/36

------------------------------------------------------------------------
On 2016-10-05T06:16:36+00:00 Dparsons-b wrote:

I've reported the native (gtk3/gnome) print dialog crash in bug#102999.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/37

------------------------------------------------------------------------
On 2018-01-20T03:33:28+00:00 Qa-admin-q wrote:

** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open,
confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked
on this bug report. During that time, it's possible that the bug has
been fixed, or the details of the problem have changed. We'd really
appreciate your help in getting confirmation that the bug is still
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If you have time, please do the following:

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If the bug is present, please leave a comment that includes the information 
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Please DO NOT

Update the version field
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Set the bug's Status field to RESOLVED - FIXED (this status has a particular 
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If you want to do more to help you can test to see if your issue is a 
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your 
bug pertains to a feature added after 3.3) from 
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat: 
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Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/38

------------------------------------------------------------------------
On 2018-04-06T06:47:56+00:00 Beluga wrote:

*** Bug 114590 has been marked as a duplicate of this bug. ***

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/39

------------------------------------------------------------------------
On 2019-03-27T08:58:38+00:00 Libreoffice-commits wrote:

Caolán McNamara committed a patch related to this issue.
It has been pushed to "master":

https://git.libreoffice.org/core/+/223eac2d666263b127a7e774fd74352581a9209f%5E%21

rhbz#1691287 tdf#53029 ui prompt for printer authentication

It will be available in 6.3.0.

The patch should be included in the daily builds available at
https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
https://wiki.documentfoundation.org/Testing_Daily_Builds

Affected users are encouraged to test the fix and report feedback.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/40

------------------------------------------------------------------------
On 2019-03-27T09:05:55+00:00 Caolanm wrote:

I'm not entirely sure that all duplicates and sub issues are the same
thing, so if there are remaining issues after this commit open a new bug
for them rather than reopening this one

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/41

------------------------------------------------------------------------
On 2019-04-12T12:03:27+00:00 Libreoffice-commits wrote:

Caolán McNamara committed a patch related to this issue.
It has been pushed to "libreoffice-6-2":

https://git.libreoffice.org/core/+/a9c00875cfe90920940586d350f8be6898f3e536%5E%21

rhbz#1691287 tdf#53029 ui prompt for printer authentication

It will be available in 6.2.4.

The patch should be included in the daily builds available at
https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
https://wiki.documentfoundation.org/Testing_Daily_Builds

Affected users are encouraged to test the fix and report feedback.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/42

------------------------------------------------------------------------
On 2019-08-16T00:46:41+00:00 John-williams-s wrote:

This bug is still present in LO 6.3.0.4.

On Fedora 30, Evolution, Evince etc. print fine to a network printer
that needs authorisation. LO prompts for a password but the login fails.
This may be due to the need in my organisation to specify the domain as
well as the username. The standard Gnome password prompter allows this,
but the LO prompt does not.

I tried using the convention domain\username but that failed too. I also
tried looking in Tools->Options->LO->General (and Print) after enabling
Experimental features, but there is no option to not use LO print
dialogs.

Thanks so much for this wonderful software! This is the only problem
I've ever had with it, after years and years of use.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/44

------------------------------------------------------------------------
On 2019-08-16T07:42:25+00:00 Caolanm wrote:

what is the output of...

sudo grep AuthInfoRequired /etc/cups/printers.conf

my one says...
AuthInfoRequired domain,username,password
and I got a dialog with three entries, one for each.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/45

------------------------------------------------------------------------
On 2019-08-16T20:17:38+00:00 Miro-janosik+docfoundation wrote:

Tested in 6.2.4.2, fixed.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/46

------------------------------------------------------------------------
On 2019-08-18T20:05:13+00:00 Libreoffice-commits wrote:

Caolán McNamara committed a patch related to this issue.
It has been pushed to "master":

https://git.libreoffice.org/core/+/931b63db1ce15b309eb6f879f1da992986bf974d%5E%21

Related: tdf#53029 escape backslash in username for 'domain\username'

It will be available in 6.4.0.

The patch should be included in the daily builds available at
https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
https://wiki.documentfoundation.org/Testing_Daily_Builds

Affected users are encouraged to test the fix and report feedback.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/943881/comments/47


** Changed in: df-libreoffice
       Status: Unknown => Fix Released

** Changed in: df-libreoffice
   Importance: Unknown => High

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libreoffice in Ubuntu.
https://bugs.launchpad.net/bugs/943881

Title:
  [Upstream] Unable to print to password protected (cups) printer

Status in LibreOffice:
  Fix Released
Status in libreoffice package in Ubuntu:
  Incomplete

Bug description:
  Hi!

  I'm on Precise using LibreOffice 3.5.0.

  Situation:
  Windows 7 PC with a printer shared on it (Password protected).
  Ubuntu Precise system that uses this printer in cups, and set to 'ask 
password when needed'.

  Now I can print perfectly from gedit for example. After sending the print 
job, I get a popup to enter the login & pass for the printer.
  But with LibreOffice it never asks the credentials, so the printing fails 
(ACCESS DENIED in cups).

  Think this should be fixed asap :) Cause not being able to print in an Office 
application ... :)
  --- 
  ApportVersion: 1.93-0ubuntu2
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110705.1)
  Package: libreoffice-core 1:3.5.0-1ubuntu4
  PackageArchitecture: amd64
  ProcEnviron:
   LANGUAGE=nl:en_AU:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_BE.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.2.0-17.27-generic 3.2.6
  Tags:  precise
  Uname: Linux 3.2.0-17-generic x86_64
  UpgradeStatus: Upgraded to precise on 2012-02-19 (11 days ago)
  UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare
  --- 
  ApportVersion: 1.93-0ubuntu2
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110705.1)
  Package: libreoffice-writer 1:3.5.0-1ubuntu4
  PackageArchitecture: amd64
  ProcEnviron:
   LANGUAGE=nl:en_AU:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_BE.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.2.0-17.27-generic 3.2.6
  Tags:  precise
  Uname: Linux 3.2.0-17-generic x86_64
  UpgradeStatus: Upgraded to precise on 2012-02-19 (11 days ago)
  UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare

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