We are sorry that we do not always have the capacity to review all
reported bugs in a timely manner. You reported this bug some time ago
and there have been many changes in Ubuntu since that time.

Do you still see a problem related to the one that you reported using
Firefox 69 which is now the currently supported version of Firefox? Can
you give us some links to the problematic live streams?

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

** Changed in: firefox (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1785801

Title:
  no sound or low sound on web online plyers

Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  there is problem in playing live streams, either no sound or low sound

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: firefox 61.0.1+build1-0ubuntu0.18.04.1
  ProcVersionSignature: Ubuntu 4.15.0-30.32-generic 4.15.18
  Uname: Linux 4.15.0-30-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  murtyvonna  10842 F.... pulseaudio
   /dev/snd/controlC0:  murtyvonna  10842 F.... pulseaudio
  BuildID: 20180704192850
  Channel: Unavailable
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Aug  7 16:29:53 2018
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2018-08-06 (1 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  IpRoute:
   default via 192.168.1.1 dev wlp6s0 proto dhcp metric 600 
   169.254.0.0/16 dev wlp6s0 scope link metric 1000 
   192.168.1.0/24 dev wlp6s0 proto kernel scope link src 192.168.1.3 metric 600
  Locales: extensions.sqlite corrupt or missing
  PrefErrors: Unexpected character ',' whilst parsing int @ 
/usr/lib/firefox/defaults/pref/vendor-gre.js:8
  PrefSources: prefs.js
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=61.0.1/20180704192850 (In use)
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/21/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1402
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z77-V LK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1402:bd03/21/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VLK:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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