This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1847176
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
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This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1847176
Title:
[HP ENVY Laptop 13-ad1xx, Realtek ALC295, Speaker, Internal]
Pulseaudio fails to detect card
Status in alsa-driver package in Ubuntu:
New
Status in linux package in Ubuntu:
Incomplete
Bug description:
No Sound on laptop speaker after upgrading ubuntu 19.04 a few days
ago. Soundcard is found in alsamixer but only "dummy" is available in
gnome settings.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: pulseaudio 1:12.2-2ubuntu3
ProcVersionSignature: Ubuntu 5.0.0-31.33-generic 5.0.21
Uname: Linux 5.0.0-31-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0',
'/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p',
'/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c',
'/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 7 20:18:10 2019
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-11-25 (681 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Title: [HP ENVY Laptop 13-ad1xx, Realtek ALC295, Speaker, Internal]
Pulseaudio fails to detect card
UpgradeStatus: Upgraded to disco on 2018-05-26 (499 days ago)
dmi.bios.date: 08/07/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 83A9
dmi.board.vendor: HP
dmi.board.version: KBC Version 39.32
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.13:bd08/07/2017:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A9:rvrKBCVersion39.32:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY Laptop 13-ad1xx
dmi.product.sku: 1KT13UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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