** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1847176
Title:
[HP ENVY Laptop 13-ad1xx, Realtek ALC295, Speaker, Internal]
Pulseaudio fails to detect card
Status in alsa-driver package in Ubuntu:
New
Status in linux package in Ubuntu:
Confirmed
Bug description:
No Sound on laptop speaker after upgrading ubuntu 19.04 a few days
ago. Soundcard is found in alsamixer but only "dummy" is available in
gnome settings.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: pulseaudio 1:12.2-2ubuntu3
ProcVersionSignature: Ubuntu 5.0.0-31.33-generic 5.0.21
Uname: Linux 5.0.0-31-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0',
'/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p',
'/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c',
'/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct 7 20:18:10 2019
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-11-25 (681 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Title: [HP ENVY Laptop 13-ad1xx, Realtek ALC295, Speaker, Internal]
Pulseaudio fails to detect card
UpgradeStatus: Upgraded to disco on 2018-05-26 (499 days ago)
dmi.bios.date: 08/07/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 83A9
dmi.board.vendor: HP
dmi.board.version: KBC Version 39.32
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.13:bd08/07/2017:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A9:rvrKBCVersion39.32:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY Laptop 13-ad1xx
dmi.product.sku: 1KT13UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
---
ProblemType: Bug
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0',
'/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p',
'/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c',
'/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=ec963f21-6d46-4fd7-a5b5-286e29729b6b
InstallationDate: Installed on 2017-11-25 (681 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 0bda:5620 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP ENVY Laptop 13-ad1xx
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-31-generic
root=UUID=d203e9e9-3d32-4223-b420-e5ce61567401 ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 5.0.0-31.33-generic 5.0.21
RelatedPackageVersions:
linux-restricted-modules-5.0.0-31-generic N/A
linux-backports-modules-5.0.0-31-generic N/A
linux-firmware 1.178.3
Tags: disco
Uname: Linux 5.0.0-31-generic x86_64
UpgradeStatus: Upgraded to disco on 2018-05-26 (499 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 08/07/2017
dmi.bios.vendor: Insyde
dmi.bios.version: F.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 83A9
dmi.board.vendor: HP
dmi.board.version: KBC Version 39.32
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.13:bd08/07/2017:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A9:rvrKBCVersion39.32:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY Laptop 13-ad1xx
dmi.product.sku: 1KT13UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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