[heidi@heidi-pc log]$ hp-setup -u HP Linux Imaging and Printing System (ver. 3.19.8) Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Searching... (bus=usb, search=(None), desc=0) error: Printer queue setup failed. Error : successful-ok-ignored-or-substituted-attributes -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1707193 Title: adding printer with IPP network printer via DNS-DS fails due to "There was an error during the CUPS operation: 'server-error-internal-error'" Status in system-config-printer package in Ubuntu: Expired Bug description: Adding a Hewlett-Packard HP Color LaserJet MFP M476dn as IPP network printer via DNS-DS fails due to "There was an error during the CUPS operation: 'server-error-internal-error'". The error message is unhelpful and can't be copied. The output of the console is > system-config-printer (system-config-printer.py:21002): Gtk-CRITICAL **: gtk_tree_store_insert_after: assertion 'G_NODE (sibling->user_data)->parent == G_NODE (parent->user_data)' failed (system-config-printer.py:21002): Gtk-CRITICAL **: gtk_tree_store_set_value: assertion 'VALID_ITER (iter, tree_store)' failed (system-config-printer.py:21002): Gtk-CRITICAL **: gtk_tree_store_set_value: assertion 'VALID_ITER (iter, tree_store)' failed (system-config-printer.py:21002): Gtk-WARNING **: Failed to fetch network locations: Timeout was reached Caught non-fatal exception. Traceback: File "/usr/share/system-config-printer/newprinter.py", line 4196, in getNPPPD ppd = cups.PPD(f) RuntimeError: ppdOpenFile failed Continuing anyway.. which looks like the error message could be improved dramatically. The same issue happens for Driverless IPP. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: system-config-printer 1.5.7+20160812-0ubuntu9 ProcVersionSignature: Ubuntu 4.10.0-28.32-generic 4.10.17 Uname: Linux 4.10.0-28-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion: 2.20.4-0ubuntu4.5 Architecture: amd64 CurrentDesktop: XFCE Date: Fri Jul 28 14:40:51 2017 InstallationDate: Installed on 2015-12-12 (594 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) Lpstat: Gerät für HP_Color_LaserJet_MFP_M476dn: hp:/usb/HP_Color_LaserJet_MFP_M476dn?serial=CNB8H415Z5 Gerät für QL-570: usb://Brother/QL-570?serial=F4Z735525 MachineType: LENOVO 20221 PackageArchitecture: all Papersize: a4 PpdFiles: QL-570: Brother QL-570 CUPS v1.1 HP_Color_LaserJet_MFP_M476dn: HP Color LaserJet Pro MFP M476 Postscript (recommended) ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-28-generic root=UUID=791b47e7-915d-4d5a-bce0-d7e9b660a2ab ro rootflags=subvol=ubuntu-main-root SourcePackage: system-config-printer UpgradeStatus: Upgraded to zesty on 2017-05-01 (88 days ago) dmi.bios.date: 07/12/2013 dmi.bios.vendor: LENOVO dmi.bios.version: 71CN51WW(V1.21) dmi.board.asset.tag: No Asset Tag dmi.board.name: INVALID dmi.board.vendor: LENOVO dmi.board.version: 31900003WIN8 STD MLT dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo IdeaPad Z500 Touch dmi.modalias: dmi:bvnLENOVO:bvr71CN51WW(V1.21):bd07/12/2013:svnLENOVO:pn20221:pvrLenovoIdeaPadZ500Touch:rvnLENOVO:rnINVALID:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadZ500Touch: dmi.product.name: 20221 dmi.product.version: Lenovo IdeaPad Z500 Touch dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1707193/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
