Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu-drivers-common (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1835996

Title:
  Dell Precision 7730 - The screen will be flickering after resumed from
  "display sleep" (ONLY occurs on AUO UHD#8CJK2 panel)

Status in ubuntu-drivers-common package in Ubuntu:
  Confirmed

Bug description:
  [Summary]
      Dell Precision 7730 -  The screen will be flickering after resumed from 
"display sleep" (ONLY occurs on AUO UHD#8CJK2 panel)

  [Reproduce Steps]
      1. Install Ubuntu 16.04/18.04 on Precision 7730;
      2. Disable automatic system sleep;
      3. Wait for display to enter sleep;
      4. Resume from display sleep.

  [Results]
      Expected: The screen wakes up as normal;
      Actual: The screen is flickering.

  [Additional Information]
      1. This bug can be reproduced both Dell OEM Ubuntu 16.04 image and 
Canonical Ubuntu 16.04 image (Default video driver/firmware version is 390.25);
      2. This bug still can be reproduced on Ubuntu 18.04;
      3. "apt-get install nvidia current", the video driver/firmware version 
304.135 will be installed. This bug does not appear with this driver;
      4. Also tested version 331 (working properly) and version 384 (This bug 
can be reproduced.);
      5. This bug does not appear on external monitors (working properly via 
WD15 and directly attached);
      6 Same behavior with BIOS 1.4.2;
      7. Similar behavior with RHEL Enterprise Linux Developer Workstation 7.5 
64bit -> No video at all when attempting to resume from display sleep or system 
sleep;
      8. System is working properly using Windows 10 Pro 64bit;
      9. More information from customer:
  
https://www.dell.com/community/XPS/Precision-7730-display-lined-flickering-in-BIOS-DO-NOT-BUY/td-p/6219020

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