*** Bug 852607 has been marked as a duplicate of this bug. ***

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https://bugs.launchpad.net/bugs/1215882

Title:
  Emails are silently discarded on 554 reply to STARTTLS

Status in Mozilla Thunderbird:
  Confirmed
Status in thunderbird package in Ubuntu:
  Triaged

Bug description:
  It seems that emails are silently discarded when the remote SMTP
  server replies with an error on STARTTLS. Here is an example smtp log
  created with NSPR_LOG_MODULES='smtp:5,timestamp':

  2013-08-23 11:10:25.548708 UTC - 43480896[7fe10164b370]: SMTP Connecting to: 
mail.trialphaenergy.com
  2013-08-23 11:10:26.513993 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:26.514026 UTC - 43480896[7fe10164b370]: SMTP Response: 220 
mail.trialphaenergy.com Microsoft ESMTP MAIL Service ready at Fri, 23 Aug 2013 
04:10:25 -0700
  2013-08-23 11:10:26.514047 UTC - 43480896[7fe10164b370]: SMTP entering state: 
14
  2013-08-23 11:10:26.514069 UTC - 43480896[7fe10164b370]: SMTP Send: EHLO 
[10.11.206.9]
  2013-08-23 11:10:27.144751 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:27.144791 UTC - 43480896[7fe10164b370]: SMTP Response: 
250-mail.trialphaenergy.com Hello [10.11.10.19]
  2013-08-23 11:10:27.144808 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:27.144817 UTC - 43480896[7fe10164b370]: SMTP Response: 
250-SIZE
  2013-08-23 11:10:27.144828 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:27.144839 UTC - 43480896[7fe10164b370]: SMTP Response: 
250-PIPELINING
  2013-08-23 11:10:27.144846 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:27.144851 UTC - 43480896[7fe10164b370]: SMTP Response: 
250-DSN
  2013-08-23 11:10:27.144857 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:27.144862 UTC - 43480896[7fe10164b370]: SMTP Response: 
250-ENHANCEDSTATUSCODES
  2013-08-23 11:10:27.144868 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:27.144885 UTC - 43480896[7fe10164b370]: SMTP Response: 
250-STARTTLS
  2013-08-23 11:10:27.144889 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:27.144893 UTC - 43480896[7fe10164b370]: SMTP Response: 
250-AUTH NTLM
  2013-08-23 11:10:27.144897 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:27.144900 UTC - 43480896[7fe10164b370]: SMTP Response: 
250-8BITMIME
  2013-08-23 11:10:27.144904 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:27.144920 UTC - 43480896[7fe10164b370]: SMTP Response: 
250-BINARYMIME
  2013-08-23 11:10:27.144926 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:27.144931 UTC - 43480896[7fe10164b370]: SMTP Response: 250 
CHUNKING
  2013-08-23 11:10:27.144936 UTC - 43480896[7fe10164b370]: SMTP entering state: 
4
  2013-08-23 11:10:27.144961 UTC - 43480896[7fe10164b370]: SMTP entering state: 
21
  2013-08-23 11:10:27.144968 UTC - 43480896[7fe10164b370]: SMTP Send: STARTTLS
  2013-08-23 11:10:27.757848 UTC - 43480896[7fe10164b370]: SMTP entering state: 0
  2013-08-23 11:10:27.757881 UTC - 43480896[7fe10164b370]: SMTP Response: 554 
Policy violation. Email Session ID: {521742ED-1-F0B0B0A-FFFF}
  2013-08-23 11:10:27.757893 UTC - 43480896[7fe10164b370]: SMTP entering state: 
19
  2013-08-23 11:10:27.757900 UTC - 43480896[7fe10164b370]: SMTP entering state: 
21
  2013-08-23 11:10:27.757905 UTC - 43480896[7fe10164b370]: SMTP Send: QUIT
  2013-08-23 11:10:27.757915 UTC - 43480896[7fe10164b370]: SMTP entering state: 0

  
  The UI, however, gives no indication of failure and closes the compose window 
after the apparent successful submission to the smtp server.

  
  If the user has not configured a Sent folder this results in data loss. Even 
if the user has configured a sent folder, he receives no indication that the 
email has not been sent.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: thunderbird 17.0.8+build1-0ubuntu0.13.04.1
  ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
  Uname: Linux 3.8.0-27-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nikratio   2425 F.... pulseaudio
  BuildID: 20130803220711
  Channel: Unavailable
  Date: Fri Aug 23 13:05:30 2013
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2013-07-30 (23 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MarkForUpload: True
  PrefSources:
   prefs.js
   
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
   
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js
  Prefs:
   extensions.lastAppVersion: "17.0.8" (prefs.js)
   network.cookie.prefsMigrated: true (prefs.js)
   places.database.lastMaintenance: 1377252192 (prefs.js)
   places.history.expiration.transient_current_max_pages: 104858 (prefs.js)
   privacy.donottrackheader.enabled: true (prefs.js)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=17.0.8/20130803220711
  RelatedPackageVersions:
   icedtea-7-plugin  1.3.2-1ubuntu1.1
   totem-mozilla     3.6.3-0ubuntu6
   rhythmbox-mozilla 2.98-0ubuntu5
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/04/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G6ET93WW (2.53 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 3444F8U
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrG6ET93WW(2.53):bd02/04/2013:svnLENOVO:pn3444F8U:pvrThinkPadX1Carbon:rvnLENOVO:rn3444F8U:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 3444F8U
  dmi.product.version: ThinkPad X1 Carbon
  dmi.sys.vendor: LENOVO

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