Thank you for taking the time to report this bug and helping to make Ubuntu better.
Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1854912 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. I would also suggest seeking support. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709. Problems could be using a out-of-date mirror (have you checked your mirror is up-to-date? https://launchpad.net/ubuntu/+archivemirrors), http/https ports are not being stopped by firewall/proxy, but ports used to download software are being actively stopped thus your issue. These are support issues, and not bugs. You may be using a university/corporate internet service which restricts certain traffic etc, no details of which have been provided. Please provide more details. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1854912 Title: Installation stuck at 0% Status in gnome-software package in Ubuntu: New Bug description: 1) Ubuntu 19.10 2) 3.30.6-2ubuntu10.19.10.0 3) I searched for "Pinta" in Unbuntu Software. I clicked the installation button, I expected it to install. 4) The install got stuck at 0% for several minutes. I was able to load a webpage, so my internet connection was good. I cancelled the installation of Pinta. Launch and Remove buttons appeared. If I click the launch button, nothing happens. Pinta is listed on the install screen. If I click the Remove button, I get a removal confirmation message. If I click the Remove button, there is a "Unable to remove Pinta" notification. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1854912/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
