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apport-collect 1853790
Please also confirm if the problem exists only in Wayland sessions
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** Also affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
** Changed in: mutter (Ubuntu)
Status: New => Incomplete
** Tags added: nvidia
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https://bugs.launchpad.net/bugs/1853790
Title:
Can't connect external monitor to laptop
Status in gnome-shell package in Ubuntu:
Incomplete
Status in mutter package in Ubuntu:
Incomplete
Bug description:
When i plug in the hdmi cable to the laptop, the monitor does not turn
on. However when i am in windows, the monitor works just fine.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: mutter 3.32.2+git20190711-2ubuntu1~19.04.1
ProcVersionSignature: Ubuntu 5.0.0-36.39-generic 5.0.21
Uname: Linux 5.0.0-36-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu27.3
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 25 09:22:11 2019
InstallationDate: Installed on 2019-11-09 (15 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
(20190805)
SourcePackage: mutter
UpgradeStatus: No upgrade log present (probably fresh install)
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