Public bug reported:
The touchpad is not detected by my Dell Inspiron 3000 series laptop,
this happened after my kernel was updated from 4.15.0-70 to 4.15.0-72.
If I enter Ubuntu Advanced Options to my previous kernel (4.15.0-70) my
touchpad works correctly.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18
Uname: Linux 4.15.0-72-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 5 21:54:06 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA
controller])
Subsystem: Dell HD Graphics 5500 [1028:06b0]
InstallationDate: Installed on 2019-07-01 (158 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 3558
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash ipv6.disable vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/31/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0XNXCC
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA10:bd05/31/2016:svnDellInc.:pnInspiron3558:pvr:rvnDellInc.:rn0XNXCC:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 3558
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic ubuntu
** Attachment added: "Info about devices xinput evtest and Xorg.log"
https://bugs.launchpad.net/bugs/1855380/+attachment/5310123/+files/devicesxinputEvtestXorg.log
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https://bugs.launchpad.net/bugs/1855380
Title:
Touchpad not working
Status in xorg package in Ubuntu:
New
Bug description:
The touchpad is not detected by my Dell Inspiron 3000 series laptop,
this happened after my kernel was updated from 4.15.0-70 to 4.15.0-72.
If I enter Ubuntu Advanced Options to my previous kernel (4.15.0-70)
my touchpad works correctly.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18
Uname: Linux 4.15.0-72-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 5 21:54:06 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA
controller])
Subsystem: Dell HD Graphics 5500 [1028:06b0]
InstallationDate: Installed on 2019-07-01 (158 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Inspiron 3558
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash ipv6.disable vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/31/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0XNXCC
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA10:bd05/31/2016:svnDellInc.:pnInspiron3558:pvr:rvnDellInc.:rn0XNXCC:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 3558
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
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