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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1855584
Title:
[Hasee NH50_70_55_58_ED,EDQ] pulseaudio: sometimes generate eternal
white noise even reboot to Windows OS
Status in alsa-driver package in Ubuntu:
New
Status in linux package in Ubuntu:
Incomplete
Status in pulseaudio package in Ubuntu:
New
Bug description:
This problem seems begin from ubuntu 19.04.
Sometimes after login, headphone outputs white noise only, speaker
does not work.
Nothing can play music with the noise.
The noise is impossible to stop except POWEROFF the PC.
Rebooting cannot stop it, the noise keeps even reboot into Windows OS.
In Windows OS, headphone still white noise, after unplugging headphone, the
speaker does not work, too.
It works fine in Windows OS.
If I remove pulseaudio, only use ALSA. It also works stable.
(But now... firefox do not support ALSA, chromium-snap do not support ALSA
too...)
It seems pulseaudio killed the sound card...
The problem appears randomly, I do not know how to reproduce. sorry...
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: aya 5434 F.... pulseaudio
/dev/snd/controlC0: aya 5434 F.... pulseaudio
Date: Sun Dec 8 19:51:02 2019
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2018
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.07.05RHZX1
dmi.board.asset.tag: Tag 12345
dmi.board.name: NH50_70_55_58_ED,EDQ
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnINSYDECorp.:bvr1.07.05RHZX1:bd11/16/2018:svnHASEEComputer:pnNH50_70_55_58_ED,EDQ:pvrNotApplicable:rvnNotebook:rnNH50_70_55_58_ED,EDQ:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: NH50_70_55_58_ED,EDQ
dmi.product.sku: Not Applicable
dmi.product.version: Not Applicable
dmi.sys.vendor: HASEE Computer
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