I confirm Solution #58 (add `ahci.mobile_lpm_policy=0` to boot options
works great). Thanks @prasanth-s-cmi!
It fixed freezes and "didn't wake up" problem on Dell Latitute 7390 2018
year manufactured.
dev@dev-L-7390:~$ inxi -Fz
System: Host: dev-L-7390 Kernel: 5.0.0-37-generic x86_64 bits: 64 Desktop:
Gnome 3.28.4
Distro: Ubuntu 18.04.3 LTS
Machine: Device: laptop System: Dell product: Latitude 7390 serial: N/A
Mobo: Dell model: 09386V v: A00 serial: N/A UEFI: Dell v: 1.13.1
date: 11/08/2019
Battery BAT0: charge: 17.8 Wh 30.3% condition: 58.7/60.0 Wh (98%)
CPU: Quad core Intel Core i7-8650U (-MT-MCP-) cache: 8192 KB
clock speeds: max: 4200 MHz 1: 800 MHz 2: 800 MHz 3: 800 MHz 4: 800
MHz 5: 800 MHz 6: 800 MHz
7: 800 MHz 8: 800 MHz
Graphics: Card: Intel UHD Graphics 620
Display Server: x11 (X.Org 1.20.4 ) drivers: fbdev (unloaded:
modesetting,vesa)
Resolution: [email protected]
OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (Kabylake GT2)
version: 4.5 Mesa 19.0.8
Audio: Card Intel Sunrise Point-LP HD Audio driver: snd_hda_intel Sound:
ALSA v: k5.0.0-37-generic
Network: Card-1: Intel Ethernet Connection (4) I219-LM driver: e1000e
IF: enp0s31f6 state: down mac: <filter>
Card-2: Intel Wireless 8265 / 8275 driver: iwlwifi
IF: wlp2s0 state: up mac: <filter>
Drives: HDD Total Size: 512.1GB (4.2% used)
ID-1: /dev/sda model: TOSHIBA_KSG60ZMV size: 512.1GB
Partition: ID-1: / size: 42G used: 4.8G (13%) fs: ext4 dev: /dev/sda5
ID-2: /home size: 309G used: 956M (1%) fs: ext4 dev: /dev/sda7
ID-3: swap-1 size: 16.00GB used: 0.00GB (0%) fs: swap dev: /dev/sda6
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 44.0C mobo: N/A
Fan Speeds (in rpm): cpu: 0
Info: Processes: 293 Uptime: 8:54 Memory: 1873.3/15916.4MB Client: Shell
(bash) inxi: 2.3.56
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu.
https://bugs.launchpad.net/bugs/1798961
Title:
Random unrecoverable freezes on Ubuntu 18.10
Status in Linux:
New
Status in linux package in Ubuntu:
Confirmed
Status in xserver-xorg-video-intel package in Ubuntu:
Invalid
Status in linux source package in Bionic:
Triaged
Status in xserver-xorg-video-intel source package in Bionic:
Invalid
Status in linux source package in Cosmic:
Triaged
Status in xserver-xorg-video-intel source package in Cosmic:
Invalid
Status in linux source package in Disco:
Triaged
Status in xserver-xorg-video-intel source package in Disco:
Invalid
Bug description:
First thing I notice is that the mouse cursor freezes as I'm using it,
then I hit the CAPS LOCK key and the LED indicator doesn't respond.
Then I try the "REISUB" command, but it doesn't do anything either.
Only a hard reset works, pressing down the power button for a few
seconds.
How to reproduce?
I couldn't figure out a consistent method. It is still random to me.
Version: Ubuntu 4.18.0-10.11-generic 4.18.12
System information attached.
Also happens under Arch Linux and Fedora.
I've talked to another user on IRC who seems to be having the same freezes.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-10-generic 4.18.0-10.11
ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
Uname: Linux 4.18.0-10-generic x86_64
ApportVersion: 2.20.10-0ubuntu13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: dsilva 1213 F.... pulseaudio
/dev/snd/controlC0: dsilva 1213 F.... pulseaudio
CurrentDesktop: XFCE
Date: Sat Oct 20 09:54:50 2018
InstallationDate: Installed on 2018-10-20 (0 days ago)
InstallationMedia: Xubuntu 18.10 "Cosmic Cuttlefish" - Release amd64
(20181017.2)
MachineType: Dell Inc. Inspiron 5458
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic
root=/dev/mapper/xubuntu--vg-root ro quiet splash vt.handoff=1
RelatedPackageVersions:
linux-restricted-modules-4.18.0-10-generic N/A
linux-backports-modules-4.18.0-10-generic N/A
linux-firmware 1.175
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/02/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 09WGNT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA15:bd02/02/2018:svnDellInc.:pnInspiron5458:pvr01:rvnDellInc.:rn09WGNT:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 5458
dmi.product.sku: Inspiron 5458
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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